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Unable to use my OST file.

Posted on 2014-12-02
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Last Modified: 2015-03-21
Hello, I have an OST file which i got it from my office and I am unable to add it to my outlook in my home PC. how can I do that? I tried couple of things. Is there a free  tool which can convert it to PST?  I tried few things..
1.changed the extension to PST - did not solve the issue
2.tried free OST viewer - not showing the content of my mails.
3.tried free PST scanner - after recovering, it wanted me to purchase it to show the content

Can anybody help me on this please?
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Question by:CPSRI
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10 Comments
 
LVL 30

Expert Comment

by:Britt Thompson
ID: 40476087
You may be able to "attach" the old OST to a new profile. I found these instructions that could get you what you need but I've never tried it personally:

Log into the new pc & create a new outlook profile (set it up as NOT in cached mode).

Copy the old ost file into the C:\Users\%userprofile%\AppData\Local\Microsoft\Outlook\ folder (assuming Windows 7)

In Outlook, go to the "File" ribbon, "Account Settings" button --> "Account Settings"

On the "E-Mail" tab, select your mail profile & click "Change" button.

Click the "More Settings" button, then click on the "Advanced" tab.

Click "Outlook Data File Settings" button, then the "Browse" button to select the ost file you just copied in.

Click "OK" a couple times to get back to the "Change Account" screen, and select the "Use Cached Exchange Mode" box.

Hit the "Next" button once or twice to finish the process, then restart outlook. Old ost file should be in use now.

http://community.spiceworks.com/topic/414188-attaching-old-ost-file-too-new-profile
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Author Comment

by:CPSRI
ID: 40476140
thank you renazonse.. I tried this it said the file is not an pst file, even after changing the extension to PST.. any other solutions?
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LVL 30

Expert Comment

by:Britt Thompson
ID: 40476151
You can't use it as a PST since the database structure is different. You would have to follow the instructions exactly as stated above. If it doesn't work I know of no other way to utilize the OST other than a paid tool to extract the data.
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LVL 6

Expert Comment

by:Rob G
ID: 40476158
Doesn't work.. Simply you can't do it..
I have tried it, you need more then just the OST file to get it to work..
Your only option is to do a manual archive at your office, and export your entire mailbox to PST file and use that..

You can use programs that claim they work, all you want, but there are parts of the OST file that require additional pieces of registry keys, etc to work correctly.. and if you don't have them.. save your time and money..
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LVL 93

Expert Comment

by:John Hurst
ID: 40476194
As noted, there are a variety of third party tools to convert an OST. The free ones do not always work. The ones that probably will work cost money.

Try the Stellar OST to PST converter. It is not free but it has been known to work.

http://osttopstconverter.stellarservertools.com/?gclid=CjwKEAiA4_WjBRCNgf7A_KeE9jwSJADtegYd8s0lAOEGkWPCat6D0kollMFXwmZgC6K8a_eXZlmEoxoC-trw_wcB
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LVL 14

Expert Comment

by:btdownloads7
ID: 40476279
OST files aren't designed for what you're trying to do. They are used to chache data from the server for IMAP or Exchange accounts, and they can only be used on the computer that created them. If you just want to access the data (and not have real-time access in Outlook), you can use the free Kernel OST Viewer. But if you actually want to import that data into Outlook, you'll have to get the data extracted into a PST file first, and there are a bunch of utilities thtat do that (but none of htem are free). Here is a link to Kerel's conversion tool: http://www.nucleustechnologies.com/exchange-ost-recovery.html
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Accepted Solution

by:
profgeek earned 500 total points
ID: 40478313
I've had good luck with this utility IF you can go to the machine that has the OST file and export it from there.  If not, their paid enterprise version will handle orphaned OST files.

http://www.ost2.com/
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Author Comment

by:CPSRI
ID: 40505200
I could not find the solution the way i wanted but managing with a OST viewer.. Thank you all.
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LVL 93

Expert Comment

by:John Hurst
ID: 40505595
I could not find the solution the way i wanted

What does this mean? You asked (your first post) how to convert to PST and at least a couple of the utilities we posted work and will convert an OST file.
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Author Closing Comment

by:CPSRI
ID: 40680083
Thank you
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