troubleshooting Question

Altaro reporting "Crash-consistent backup"

Avatar of cef_soothsayer
cef_soothsayer asked on
Storage SoftwareVirtualization
13 Comments1 Solution2408 ViewsLast Modified:
I've been backing up my 2 Hyper-V guest machines using Altaro for a while now.  Everything was working fine.  But now Altaro is reporting "Crash-consistent backup".  I've run a "vssadmin list writers" and none of the writers have any errors.

There is nothing odd in the Event log for the VM guest that is failing on backup.  However, in the Event logs for the VM host I found this:
"VssAdmin: Unable to create a shadow copy: Either the specified volume was not found or it is not a local volume. Command-line: 'C:\Windows\system32\vssadmin.exe Create Shadow /AutoRetry=15 /For=\\?\Volume{f369330f-be43-11e2-b81d-001b21a9389c}\'. "

Per the MS knowledgebase I found & deleted the Scheduled task that snapshots to Volume{f369330f-be43-11e2-b81d-001b21a9389c}.


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 13 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros