troubleshooting Question

Problem setting up email on Android but not iPhone

Avatar of DonKwizote
DonKwizoteFlag for United Kingdom of Great Britain and Northern Ireland asked on
Microsoft 365AndroidiOS
5 Comments1 Solution289 ViewsLast Modified:
Hi,
I cannot add a user's Exchange account on to an Android phone but I can the same user fine on to an iphone. I can also add my account on to both the Android and iphone fine. I have tried two Android phones and neither works for this user. However mine works fine. What  should I be looking for on my domain controller or Exchange server that would cause one user's Exchange account setup to fail on all Android devices but not iphones?
ASKER CERTIFIED SOLUTION
DonKwizote

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