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ShenFlag for United States of America

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windows 2012 server unable to ftp

We just deployed a new server. We have a process that ftp a file to another server. However, on the new server i can't ftp the file. I get connection time out. Please help
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ajeab

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ASKER

the firewall is off.
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ASKER

is there a service that i need to setup  in the new server?
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ajeab

you might want to test ftp manually from cmd.  
another possibility is your ftp server may only accept connection from certain IP. so new IP may need to be config to allow in ftp server.
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ASKER

i tested it from cmd:
ftp 10.5.x.x
i get: ftp: connect: connection timeout

When we replaced the server the ip was not changed. We were able to ftp with the old server(same ip)
even though i just want to ftp a file do i need to add the iis ftp role?
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zalazar

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try to ftp from another computer.  if you get the same problem. most likely is server problem.  try stop and restart ftp server services.
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this is resolved.  When we replaced the server we put another ip.  After i checked with the firewall people on my end this was resolved.

Thank you,
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thank you very much.