Solved

windows 2012 server unable to ftp

Posted on 2014-12-02
9
169 Views
Last Modified: 2014-12-03
We just deployed a new server. We have a process that ftp a file to another server. However, on the new server i can't ftp the file. I get connection time out. Please help
0
Comment
Question by:Shen
  • 5
  • 3
9 Comments
 
LVL 6

Assisted Solution

by:ajeab
ajeab earned 250 total points
ID: 40476724
make sure firewall is off
0
 

Author Comment

by:Shen
ID: 40476827
the firewall is off.
0
 

Author Comment

by:Shen
ID: 40476829
is there a service that i need to setup  in the new server?
0
 
LVL 6

Expert Comment

by:ajeab
ID: 40477004
you might want to test ftp manually from cmd.  
another possibility is your ftp server may only accept connection from certain IP. so new IP may need to be config to allow in ftp server.
0
What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

 

Author Comment

by:Shen
ID: 40477070
i tested it from cmd:
ftp 10.5.x.x
i get: ftp: connect: connection timeout

When we replaced the server the ip was not changed. We were able to ftp with the old server(same ip)
even though i just want to ftp a file do i need to add the iis ftp role?
0
 
LVL 11

Accepted Solution

by:
zalazar earned 250 total points
ID: 40477226
It's not necessary to add the IIS FTP role.
It's also not necessary to setup any service, the FTP client that comes with the OS should be enough.
Can you try to ping the IP-address and let us know the results.
Another option would be to check if you can reach the IP-address on port 21.
You can use the old Microsoft support tool "portqry.exe" for that.
As an alternative you can install the "Telnet Client" feature and then give the following command from a cmd.exe
start telnet 10.5.x.x 21
If the window sticks and you get a message about the FTP server than the connection can be made.
If it stays on "Connecting To <ip>" than you can't reach the FTP service on IP-address 10.5.x.x, port 21.
0
 
LVL 6

Expert Comment

by:ajeab
ID: 40477257
try to ftp from another computer.  if you get the same problem. most likely is server problem.  try stop and restart ftp server services.
0
 

Author Comment

by:Shen
ID: 40478532
this is resolved.  When we replaced the server we put another ip.  After i checked with the firewall people on my end this was resolved.

Thank you,
0
 

Author Closing Comment

by:Shen
ID: 40478536
thank you very much.
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Creating an OSPF network that automatically (dynamically) reroutes network traffic over other connections to prevent network downtime.
Configuring network clients can be a chore, especially if there are a large number of them or a lot of itinerant users.  DHCP dynamically manages this process, much to the relief of users and administrators alike!
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now