troubleshooting Question

Outlook 2010 hyperlink does nothing

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mrosierFlag for United States of America asked on
49 Comments1 Solution463 ViewsLast Modified:
Hello! I have hyperlinks in a certain email that I click on and nothing happens. No error messages, and no browsers open to take me to the target page. I can open the hyperlinks in other email accounts via a browser though when forwarding to my hotmail/yahoo/etc email accounts, so I know they work. They also work when I access my same mailbox using OWA. But these hyperlinks have no response at all when trying to open them in Outlook 2010. I have all updates applied and I am on Windows 7 Pro 64 bit. I have tried making IE the default browser as well as using the fix it tool provided by Microsoft. I have tried this on two different computers of the same configurations using two separate mail profiles and users. Can anyone help me?
Senior Cloud Infrastructure Engineer

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