Solved

Windows explorer, within Windows 7 professional 64 bit, keeps using RAM and not releasing it, inaddition to running the service twice.

Posted on 2014-12-02
1
118 Views
Last Modified: 2014-12-03
Windows explorer, within Windows 7 professional 64 bit, keeps using RAM and not releasing it, in addition it seems to be running the service twice but, when I stop one of the explorer services, they both stop. The only way I've been able to stop the symptom is to stop the service within task manager. I've seen a couple of other threads with this problem but I need a solution, not treat the symptoms.
0
Comment
Question by:B_J_RUSSELL
1 Comment
 
LVL 80

Accepted Solution

by:
David Johnson, CD, MVP earned 500 total points
ID: 40477696
Guaranteed solution, rebuild the machine. Works every time.

Do you have in the folder options launch folder windows in a different process? That would explain 2 explorer.exe's running. Have you checked add/remove programs for anything you are not aware of .. sort by installation date. something might have gotten by when installing software from the internet
Did you scan for malware using malware bytes recently?

Run sysinternals autoruns and check the explorer tab and the logon tabs for anything that loads explorer (you should be aware of what should be there)

Have you tried msconfig diagnosis startup and is the problem still there? How about safe mode with networking?  if you in explorer or a command prompt go to your temp directory cd %temp% and do a delete all (del * /s/q) are the locked files by programs you know are running?
in either diagnostic mode or safe mode.. on a command prompt do a "netstat -f -b" anything out of the ordinary?
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction: I have always been a big fan of Windows but my liking towards it is slowly being eroded by the variety of other Applications that I encounter, when I browse the Web. Most of the software available is free and maybe Open Source too. …
In a hurry?.. scroll down to "HERE's HOW TO DO IT" Section. Greetings All, I was going to post this as question/solution, but its seems more appropriate as an article considering its length.  I felt it important to illucidate all the details c…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question