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jpmoreauFlag for Canada

asked on

Email format


When I try to send email from my domain to external contact with a screen shot they receive it as a link and they cannot open it. Where should I check to find the fix for this issu?

It looks like   [cid:image001.png@01D00E3F.8F682500]

Thank you.
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Neil Russell
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Is this when using office 365?

The fault usually lies with the receiver not using exchange/outlook. If you navigate to the insert tag and click on Picture and select the image from a saved disk file and this will almost always work fine.
Also dont send in Rich Text Format, use HTML format only.
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What message format are you sending in?
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Usually my users are sending in HTML
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I use Exchange 2007SP3