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Cisco CUCM Final Destination Off-Net

I am using CUCM 7.1. An internal group wants to hunt ext. A else B else C. But then if C does not answer they want that call to go to a cell phone. Ideally they'd like to be able to forward extension C to a cell phone but that seems to not be working. Any advice how/if the final destination of the hunt process could be an off-net cell phone?? Thanks.

ASKER CERTIFIED SOLUTION

Ken Boone

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amigan_99

ASKER

Thank you. This worked. Is there any way for the hunt to go say to extension D which has Call Forward All set to a cell phone (with the 9 in the front)? I think not. But wanted to be certain.

Ken Boone

so I would think you could this... the hunt pilot would send the CFNA and CFB to ext D. So D would ring unless it had CFwdAlll and then it should use the CFwdAll as long as the CFwdAll CSS was set to allow external calls.

amigan_99

ASKER

Hmm - well the CfwdAll from extension D works fine if I call extension D directly. The problem seems to occur when I make extension D the Forward Hunt No Answer for the Hunt Pilot number. If a call works its way through the hunt group/list the FHNA of extension D is cool unless extension D is set to CFwdAll outside to cell. Then not so much. :-)

Ken Boone

So if you have d forwarded to an internal extension does it work in the hunt list setup?

José Méndez

The forwarding won't work in such call flow. Involving a hunt pilot makes CM ignore any setting configured on the directory numbers that are part of the line group in that hunt pilot.

Here is a sample thread about this topic:

http://www.gossamer-threads.com/lists/cisco/voip/120104

amigan_99

ASKER

Thanks much willyww and again Mr. Boone.