?
Solved

Cisco CUCM Final Destination Off-Net

Posted on 2014-12-02
7
Medium Priority
?
244 Views
Last Modified: 2014-12-02
I am using CUCM 7.1. An internal group wants to hunt ext. A else B else C. But then if C does not answer they want that call to go to a cell phone. Ideally they'd like to be able to forward extension C to a cell phone but that seems to not be working. Any advice how/if the final destination of the hunt process could be an off-net cell phone?? Thanks.
0
Comment
Question by:amigan_99
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 25

Accepted Solution

by:
Ken Boone earned 2000 total points
ID: 40477360
So create a hunt list with A-B-C.  When you create the hunt pilot which will point to the hunt list you will have a field for call forward no answer and call forward busy.  You should be able to enter the cell number there.  Make sure you put a 9 in front if you need to dial 9 to get out.
0
 
LVL 1

Author Closing Comment

by:amigan_99
ID: 40477383
Thank you. This worked. Is there any way for the hunt to go say to extension D which has Call Forward All set to a cell phone (with the 9 in the front)? I think not. But wanted to be certain.
0
 
LVL 25

Expert Comment

by:Ken Boone
ID: 40477407
so I would think you could this... the hunt pilot would send the CFNA and CFB to ext D.  So D would ring unless it had CFwdAlll and then it should use the CFwdAll as long as the CFwdAll CSS was set to allow external calls.
0
NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

 
LVL 1

Author Comment

by:amigan_99
ID: 40477421
Hmm - well the CfwdAll from extension D works fine if I call extension D directly. The problem seems to occur when I make extension D the Forward Hunt No Answer for the Hunt Pilot number. If a call works its way through the hunt group/list the FHNA of extension D is cool unless extension D is set to CFwdAll outside to cell. Then not so much. :-)
0
 
LVL 25

Expert Comment

by:Ken Boone
ID: 40477473
So if you have d forwarded to an internal extension does it work in the hunt list setup?
0
 
LVL 20

Expert Comment

by:José Méndez
ID: 40477516
The forwarding won't work in such call flow. Involving a hunt pilot makes CM ignore any setting configured on the directory numbers that are part of the line group in that hunt pilot.

Here is a sample thread about this topic:

http://www.gossamer-threads.com/lists/cisco/voip/120104
0
 
LVL 1

Author Comment

by:amigan_99
ID: 40477529
Thanks much willyww and again Mr. Boone.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every year the snow affects people and businesses. According to the Federation of Small Businesses (FSB), in 2009, UK businesses lost an estimated £1.2bn (http://news.bbc.co.uk/1/hi/business/7864804.stm) because of bad weather. This article was c…
Almost all Internet protocol telephones have built-in switches at the back that allow you to connect your personal computer to one port and use the other port to connect your phone to to a Cisco switch.   Why we need to connect the PC to the pho…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question