unable to get any usb device driver to load getting code 39 and yellow triangle in device manager

No matter what usb device connected to system is unable to load a driver including keyboard and mouse on
a windows 7 system getting code 39
rich9060Asked:
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Michael FowlerSolutions ConsultantCommented:
Try the following. Full instructions are in the link

Step 1: Delete invalid “UpperFilters” value from Windows Registry.
Step 2: Uninstall all USB controllers and devices from Device Manager.

http://www.repairwin.com/fix-usb-error-code-39-usb-not-working-error/
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nobusCommented:
update your drivers - starting with chipset driver
what pc model is this?
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rich9060Author Commented:
I have checked the registry location for the usb port and no upper/lower filter entries and I have already removed all the usb drivers from device manager and let plug and reload them and device manager shows everything fine until
you plug even a usb mouse into any port and see a mouse and try to load a driver and then fails with an error that it is corrupted or something else and a code 39 Oh it is a Hp 6005 Pro Ultra small desktop Pc
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nobusCommented:
what about my post, rich?
did you update the drivers yet?
find the drivers here  - put in the corrrect OS first : http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4169008
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rich9060Author Commented:
I ended up reloading the OS from the Hp recovery partition which fixed the issue.
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LeeTutorretiredCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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