?
Solved

unable to get any usb device driver to load getting code 39 and yellow triangle in device manager

Posted on 2014-12-02
7
Medium Priority
?
272 Views
Last Modified: 2015-01-08
No matter what usb device connected to system is unable to load a driver including keyboard and mouse on
a windows 7 system getting code 39
0
Comment
Question by:rich9060
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 23

Expert Comment

by:Michael Fowler
ID: 40477739
Try the following. Full instructions are in the link

Step 1: Delete invalid “UpperFilters” value from Windows Registry.
Step 2: Uninstall all USB controllers and devices from Device Manager.

http://www.repairwin.com/fix-usb-error-code-39-usb-not-working-error/
0
 
LVL 92

Expert Comment

by:nobus
ID: 40477954
update your drivers - starting with chipset driver
what pc model is this?
0
 

Author Comment

by:rich9060
ID: 40478363
I have checked the registry location for the usb port and no upper/lower filter entries and I have already removed all the usb drivers from device manager and let plug and reload them and device manager shows everything fine until
you plug even a usb mouse into any port and see a mouse and try to load a driver and then fails with an error that it is corrupted or something else and a code 39 Oh it is a Hp 6005 Pro Ultra small desktop Pc
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 92

Expert Comment

by:nobus
ID: 40478669
what about my post, rich?
did you update the drivers yet?
find the drivers here  - put in the corrrect OS first : http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=4169008
0
 

Accepted Solution

by:
rich9060 earned 0 total points
ID: 40486803
I ended up reloading the OS from the Hp recovery partition which fixed the issue.
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 40537487
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question