[Exchange 2013] Recover folder with subfolders
I have a Exchange 2013 server. All our people connects with Outlook 2013, OWA or smartphone to the server.
Sometimes people delete a folder accidentally with subfolders and a lot of items.
After a couple of days, the ask me to restore this items.
On our old server we use BackupExec (Symantec) and we are able to restore a folder with subfolders. At the new (Exchange 2013) server we don't have it. We can restore items in Outlook & OWA with 'Recover Deleted Items', but we can't restore the folders. The items are recoverd to Inbox or Deleted Items. Not to the same (sub)folder structure.
Is it possible to restore the folder structure in Exchange 2013?
Sometimes people delete a folder accidentally with subfolders and a lot of items.
After a couple of days, the ask me to restore this items.
On our old server we use BackupExec (Symantec) and we are able to restore a folder with subfolders. At the new (Exchange 2013) server we don't have it. We can restore items in Outlook & OWA with 'Recover Deleted Items', but we can't restore the folders. The items are recoverd to Inbox or Deleted Items. Not to the same (sub)folder structure.
Is it possible to restore the folder structure in Exchange 2013?
SOLUTION
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Hi,
what are your deletion settings on Exchange database? On previous version of Exchange I have 14 days - so long deleted items are kept in database after user deletes it. So what I would try is to export affected users mailbox from Exchange database to PST file and check if deleted items/folders are there.
what are your deletion settings on Exchange database? On previous version of Exchange I have 14 days - so long deleted items are kept in database after user deletes it. So what I would try is to export affected users mailbox from Exchange database to PST file and check if deleted items/folders are there.
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