troubleshooting Question

Can't run Dropbox

Avatar of camtz
camtzFlag for United States of America asked on
Windows XP
4 Comments1 Solution686 ViewsLast Modified:
Hi, I downloaded Dropbox on my iPhone and then downloaded it on my PC (via Firefox), but when I go to run it, it starts out like it's going to install it and then crashes.  It asked if I wanted to try with another browser and it pulls up IE but it does not work on my computer if it is pulled up in a certain way.  When I click on it from the bottom tray it works just fine but if the system opens it it says it can not open and to do a diagnostic.  I've done several, indicating it is connected via wireless but the next time I do it I have to do it again - in other words, it does not save my changes.  This is an XP machine and everything else works great except for Internet explorer.  It must be corrupt because when I try to close it it will not respond.  I have to go to Task Manager and click it several times before it closes.
Anyway, I really would like to install Dropbox on the computer.  Any suggestions?
ASKER CERTIFIED SOLUTION
Don Thomson

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