Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

How can I force Global Address Book to update in Exchange 2010

Posted on 2014-12-03
2
Medium Priority
?
1,070 Views
Last Modified: 2014-12-03
Exchange 2010 Enterprise SP2 (CAS and mailbox roles on separate servers), Outlook 2007:  When modifying a user's setting in AD (for example adding/changing a title), it's not reflected in the GAL (Outlook) for at least 48 hours.  We have our client settings with cached mode turned on.  I see the GAL/OAB is set to update daily at 5:00 am.  Is this normal behavior for this to take so long to update?  I've read through some forums and see it could take up to 24 hours.  I came from an Exchange 2007 environment previously, and it seemed to update quicker.
thank you for your assistance.
0
Comment
Question by:trinity2007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 8

Accepted Solution

by:
tshearon earned 2000 total points
ID: 40478575
After the OAB gets updated on Exchange it still needs to be distributed to the web services first. The process of updating and distributing the OAB is done on two schedules. They are the OAB Update schedule and the OAB Distribution schedule. So due to various default synching schedules it could take up to 48 hours as you are seeing. This is normal.

You can either change the schedules or force the distribution. To change the OAB Update Schedule via the Exchange Management Console: Organization Configuration-> Mailbox-> tab Offline Address Book-> double click on the Offline Address Book for which you want to change the schedule-> tab General.

To set the OAB distribution polling schedule via the Exchange Management Console:
Server Organization-> Client Access-> select the server for which you want to change the schedule-> bottom section: tab Offline Address Book Distribution-> double click on the name of the OAB-> tab General.

You can force an update and redistribution as well. To update the Offline Address via the Exchange Management Console: Organization Configuration-> Mailbox-> tab Offline Address Book-> right click on the Offline Address Book for which you want to update-> Update.

To force the distribution of the OAB files use the Update-FileDistributionService PowerShell command for the Exchange Management Shell:

Update-FileDistributionService "<your_cas_server>" -Type "OAB"
0
 

Author Comment

by:trinity2007
ID: 40478846
I didn't realize the two schedules were separate.  Now I understand why it takes a little longer.

thank you for the explanation...helps a lot!!
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
Suggested Courses

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question