Solved

How can I force Global Address Book to update in Exchange 2010

Posted on 2014-12-03
2
636 Views
Last Modified: 2014-12-03
Exchange 2010 Enterprise SP2 (CAS and mailbox roles on separate servers), Outlook 2007:  When modifying a user's setting in AD (for example adding/changing a title), it's not reflected in the GAL (Outlook) for at least 48 hours.  We have our client settings with cached mode turned on.  I see the GAL/OAB is set to update daily at 5:00 am.  Is this normal behavior for this to take so long to update?  I've read through some forums and see it could take up to 24 hours.  I came from an Exchange 2007 environment previously, and it seemed to update quicker.
thank you for your assistance.
0
Comment
Question by:trinity2007
2 Comments
 
LVL 8

Accepted Solution

by:
tshearon earned 500 total points
Comment Utility
After the OAB gets updated on Exchange it still needs to be distributed to the web services first. The process of updating and distributing the OAB is done on two schedules. They are the OAB Update schedule and the OAB Distribution schedule. So due to various default synching schedules it could take up to 48 hours as you are seeing. This is normal.

You can either change the schedules or force the distribution. To change the OAB Update Schedule via the Exchange Management Console: Organization Configuration-> Mailbox-> tab Offline Address Book-> double click on the Offline Address Book for which you want to change the schedule-> tab General.

To set the OAB distribution polling schedule via the Exchange Management Console:
Server Organization-> Client Access-> select the server for which you want to change the schedule-> bottom section: tab Offline Address Book Distribution-> double click on the name of the OAB-> tab General.

You can force an update and redistribution as well. To update the Offline Address via the Exchange Management Console: Organization Configuration-> Mailbox-> tab Offline Address Book-> right click on the Offline Address Book for which you want to update-> Update.

To force the distribution of the OAB files use the Update-FileDistributionService PowerShell command for the Exchange Management Shell:

Update-FileDistributionService "<your_cas_server>" -Type "OAB"
0
 

Author Comment

by:trinity2007
Comment Utility
I didn't realize the two schedules were separate.  Now I understand why it takes a little longer.

thank you for the explanation...helps a lot!!
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now