Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

exchange email not synching with mobile device on cellular

Posted on 2014-12-03
2
Medium Priority
?
44 Views
Last Modified: 2014-12-11
Hello- our Exchange 2010 has suddenly stopped pushing email out to iphones and ipads, there is no mail flow at all to these devices unless they are on company wireless network.  What are some things to look at?
0
Comment
Question by:snyperj
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 40478659
If you visit https://testexchangeconnectivity.com - run the Activesync Autodiscover test and see what results you get.

Has anything changed on the server?

Did the firewall get rebooted but didn't have the config saved properly and port 443 is no longer open and forwarded?

Any server updates installed?

Any Exchange services stopped?

Have you run an iisreset?

Alan
0
 

Author Closing Comment

by:snyperj
ID: 40493731
Thanks, in the end we discovered there was a change to our external DNS provider.
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question