Solved

exchange email not synching with mobile device on cellular

Posted on 2014-12-03
2
43 Views
Last Modified: 2014-12-11
Hello- our Exchange 2010 has suddenly stopped pushing email out to iphones and ipads, there is no mail flow at all to these devices unless they are on company wireless network.  What are some things to look at?
0
Comment
Question by:snyperj
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 40478659
If you visit https://testexchangeconnectivity.com - run the Activesync Autodiscover test and see what results you get.

Has anything changed on the server?

Did the firewall get rebooted but didn't have the config saved properly and port 443 is no longer open and forwarded?

Any server updates installed?

Any Exchange services stopped?

Have you run an iisreset?

Alan
0
 

Author Closing Comment

by:snyperj
ID: 40493731
Thanks, in the end we discovered there was a change to our external DNS provider.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data‚Ķ
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question