Solved

exchange email not synching with mobile device on cellular

Posted on 2014-12-03
2
40 Views
Last Modified: 2014-12-11
Hello- our Exchange 2010 has suddenly stopped pushing email out to iphones and ipads, there is no mail flow at all to these devices unless they are on company wireless network.  What are some things to look at?
0
Comment
Question by:snyperj
2 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 40478659
If you visit https://testexchangeconnectivity.com - run the Activesync Autodiscover test and see what results you get.

Has anything changed on the server?

Did the firewall get rebooted but didn't have the config saved properly and port 443 is no longer open and forwarded?

Any server updates installed?

Any Exchange services stopped?

Have you run an iisreset?

Alan
0
 

Author Closing Comment

by:snyperj
ID: 40493731
Thanks, in the end we discovered there was a change to our external DNS provider.
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question