[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 48
  • Last Modified:

exchange email not synching with mobile device on cellular

Hello- our Exchange 2010 has suddenly stopped pushing email out to iphones and ipads, there is no mail flow at all to these devices unless they are on company wireless network.  What are some things to look at?
0
snyperj
Asked:
snyperj
1 Solution
 
Alan HardistyCo-OwnerCommented:
If you visit https://testexchangeconnectivity.com - run the Activesync Autodiscover test and see what results you get.

Has anything changed on the server?

Did the firewall get rebooted but didn't have the config saved properly and port 443 is no longer open and forwarded?

Any server updates installed?

Any Exchange services stopped?

Have you run an iisreset?

Alan
0
 
snyperjAuthor Commented:
Thanks, in the end we discovered there was a change to our external DNS provider.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now