BSOD on HYPER-V Virtual server
Setup:
HYPER-V Host: Server 2012 R2
Virtual Machine: Server 2008 R2
We have had one of our VM's BSOD a couple times recently and not sure what the issue is. I checked the event viewer logs before both BSOD instances and there is no event before the BSOD that replicates.
Event Viewer Log: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
EventId: 41
Task Category: (63)
Ran Bluescreenviewer on the VM and here is the information I received:
Bug Check Code: 0xf4
notskrnl.exe
HYPER-V Host: Server 2012 R2
Virtual Machine: Server 2008 R2
We have had one of our VM's BSOD a couple times recently and not sure what the issue is. I checked the event viewer logs before both BSOD instances and there is no event before the BSOD that replicates.
Event Viewer Log: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
EventId: 41
Task Category: (63)
Ran Bluescreenviewer on the VM and here is the information I received:
Bug Check Code: 0xf4
notskrnl.exe
ASKER
Ran elevated command prompt with sfc /scannow
Found no integrity problems.
Found no integrity problems.
Zip your last 3 minidumps and attach them with your next comment. If you aren't setup for minidumps, but rather large dumps, change the settings so that in future only minidumps are made. Then await the next 3 BSOD's so you have something to upload.
Besides that, what is different on this server compared to the others? Does it run special software that may cause this?
Besides that, what is different on this server compared to the others? Does it run special software that may cause this?
ASKER
It is a terminal server.
It runs Worldox and Orion. Not sure if you're familiar with those programs.
Both of the databases for each program are stored on a different VM.
Minidumps.zip
It runs Worldox and Orion. Not sure if you're familiar with those programs.
Both of the databases for each program are stored on a different VM.
Minidumps.zip
ASKER CERTIFIED SOLUTION
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ASKER
I've looked through the logs and am not seeing anything in the application log during the times of the BSODs about anything crashing or failing.
The logs are often limited and don't show too much, particularly when it comes to crashes.
ASKER