Solved

BSOD on HYPER-V Virtual server

Posted on 2014-12-03
7
174 Views
Last Modified: 2014-12-15
Setup:
HYPER-V Host: Server 2012 R2
Virtual Machine: Server 2008 R2

We have had one of our VM's BSOD a couple times recently and not sure what the issue is. I checked the event viewer logs before both BSOD instances and there is no event before the BSOD that replicates.

Event Viewer Log: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

EventId: 41
Task Category: (63)

Ran Bluescreenviewer on the VM and here is the information I received:

Bug Check Code: 0xf4
notskrnl.exe
0
Comment
Question by:SBSWIZARD
  • 4
  • 3
7 Comments
 

Author Comment

by:SBSWIZARD
ID: 40478620
The actual physical server does not reboot or crash, nor do the other two VM's on the server. Just this one VM will crash.
0
 

Author Comment

by:SBSWIZARD
ID: 40478801
Ran elevated command prompt with sfc /scannow

Found no integrity problems.
0
 
LVL 88

Expert Comment

by:rindi
ID: 40478885
Zip your last 3 minidumps and attach them with your next comment. If you aren't setup for minidumps, but rather large dumps, change the settings so that in future only minidumps are made. Then await the next 3 BSOD's so you have something to upload.

Besides that, what is different on this server compared to the others? Does it run special software that may cause this?
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:SBSWIZARD
ID: 40479049
It is a terminal server.

It runs Worldox and Orion. Not sure if you're familiar with those programs.

Both of the databases for each program are stored on a different VM.
Minidumps.zip
0
 
LVL 88

Accepted Solution

by:
rindi earned 500 total points
ID: 40479060
No, I don't know those programs, but If I were you I'd start looking at those programs as being the cause of the problem.
0
 

Author Comment

by:SBSWIZARD
ID: 40479143
I've looked through the logs and am not seeing anything in the application log during the times of the BSODs about anything crashing or failing.
0
 
LVL 88

Expert Comment

by:rindi
ID: 40479157
The logs are often limited and don't show too much, particularly when it comes to crashes.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question