Can downloading apps on an iPhone cause the battery to lose its charge fast?

Hello Experts,

I'm trying to understand what has happened and I can't really make much sense of it.  I bought my iPhone 5s this past April, so it is not that old... Well a couple of months after buying the phone, I installed several apps.  I'm not sure which apps I had installed, but there were a few TCP/IP apps like ping apps and general I.T. apps.  Well ever since installing those apps, the battery in my phone has been losing its charge extremely fast.  I will take the phone off the charger and even if I don't use the phone at all (and no apps are running), after an hour, the battery will be down to like 75% and continues to drop very fast after that... Is it possible that those apps that I installed could cause this to happen or do you think its just a faulty battery in the phone?  I went to my cell phone carrier and explained the situation and they sent me a new iPhone 5s... The thing is... I have a ton of photos, apps, contacts, email accounts, etc.. that I have backed up, HOWEVER, I do not want to restore a backup IF those apps are what caused my first iPhone's battery to fail.  Can someone help me with this?  Do you think it is safe to restore that backup so I don't have to spend hours reloading everything or do you think its best to just do a clean "install"?
Brent JohnsonAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

KimputerCommented:
If there are app that stays in memory (mostly used for notification, like chat or social media app) it's very possible one of those app are emptying your battery. Sometimes when an app DOESN'T need to stay on, it still draws battery (wrongly coded app). The only way to check is to uninstall those apps!
A failing battery is a bit harder to diagnose (especially if you don't have a reference battery to test with, and even if you did, you couldn't easily replace it yourself). The only way to know for sure is to do a full reset of the phone and see how it behaves.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Miguel Angel Perez MuñozCommented:
You can try uninstalling all IT apps and check. It is possible your installed apps are running on background using cpu, memory and network access, causing intensive battery consumption.
Other way could be uninstall apps, do a backup and restore on new phone, on this way IT apps must not be installed.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
iPhone

From novice to tech pro — start learning today.