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Sue TaylorFlag for United States of America

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Unknown hardware on my Surface Pro 2 - Surface Cover Telemetry

My Surface was recently factory reset and has a piece of Unknown Hardware in device manager. When I try to have it find the driver automatically it says it  found the driver but failed to install it. Code 28.

Surface Cover Telemetry


Do you have any recommendations? I just assume this should be configured correctly...
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McKnife
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I guess this is an interesting google hit: http://answers.microsoft.com/en-us/surface/forum/surfpro2-surfupdate/surface-pro-2-surface-cover-telemetry-driver-blank/c5c4508a-d23f-4bd3-8631-d851d8f776a3
It shows that maybe the cause is a firmware update. Maybe the solution is another firmware update, too. Please go to http://www.microsoft.com/surface/en-us/support/install-update-activate/pro-2-update-history?lc=1033 to see how to install them.

By the way, are you on 8.1 or on 8? You should upgrade to 8.1.
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David Johnson, CD
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