Sue Taylor
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Unknown hardware on my Surface Pro 2 - Surface Cover Telemetry
My Surface was recently factory reset and has a piece of Unknown Hardware in device manager. When I try to have it find the driver automatically it says it found the driver but failed to install it. Code 28.
Surface Cover Telemetry
Do you have any recommendations? I just assume this should be configured correctly...
Surface Cover Telemetry
Do you have any recommendations? I just assume this should be configured correctly...
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It shows that maybe the cause is a firmware update. Maybe the solution is another firmware update, too. Please go to http://www.microsoft.com/surface/en-us/support/install-update-activate/pro-2-update-history?lc=1033 to see how to install them.
By the way, are you on 8.1 or on 8? You should upgrade to 8.1.