Receive connectors in exchange 2010

We installed TL Ashford that is monitoring software on a server, that software talks to our iSeries (AS400) and sends an email the end user.   I added a receive connector in Exchange with the following information.  Protocol loggin level = verbose, receive mail from remote servers that have these IP addresses = the IP addresses of the server that the software is on and the iSeries, Externally Secured is chaecked and anonymous users and Exchange server is checked.   Any suggestions on how to get the software to be able to send email?
Donna HSr. Manager of ITAsked:
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Adam FarageEnterprise ArchCommented:
You receive connector seems correct, but you are best suited to go back to the vendor and request support. If you just purchased it, it should be as easy as simply inputting in the settings required (HUB transport FQDN, TCP 25 as the port, preferred email address) and thats it. Should be under SMTP settings as most applications have it there.
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Donna HSr. Manager of ITAuthor Commented:
The vendor told me it only works with SMTP. Can you walk me through where to see what the SMTP setting are in Exchange?  I am not that savvy in Exchange.
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Adam FarageEnterprise ArchCommented:
Its not on Exchange, you are OK there. You need to input the settings from Exchange (what I listed above) into your application. Contact there support, unless someone knows anything about this product here.
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Nick RhodeIT DirectorCommented:
I had this issue with an AS400.  As stated above make sure your application is pointing correctly to your exchange server.

On the exchange server create an externally secured relay that only waits for responses from the AS400.

I followed this link here:  Secure Relay

Scroll down the page till you get to the detailed settings with screenshots.  Its a step by step guide to building the externally secured relay to be able to accept and mail out from the AS400 etc.
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Rajitha ChimmaniCommented:
you have not specified what is the issue.

However, make sure you have the right port mentioned, port 25 in the receive connector properties. Once created, make sure the connector is enabled. Restart transport service is required.

Also, you must consider testing smtp port from your AS400 server to Exchange..telnet exchangeserver 25
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