Solved

Error Message from in Internet Explorer 10

Posted on 2014-12-03
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Last Modified: 2014-12-09
Hi to all Experts,
I have a Windows 7 Professional 32 bit PC that is the only one on my domain that is getting the following error message
loadLaunchui() Error Set IE Window : Error Number: -2146823281 Error Message: Unable to set property ‘IEWindow’ of undefined or null reference

This This message only comes up when I am running a specific application. I have no idea if it will help but the application is called ADP drive. This is a Dealership Management system. ADP Drive uses Internet Explorer for it's interface. I can get logged into ADP Drive no problem, and then there is a window on the right side that allows me to launch a window that allows the user to access specific functions. That is when the above error message come up. After the error message comes up I have found that I click cancel and then the message never comes back unless I close the application and open it again, log back in and then hit this launch window. Then I get the error again. I have searched high and low and I cannot find an answer. I have other Windows 7 Pro 32 Bit machines that do not have this issue at all. Any Ideas?
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Question by:HarleyITGuy
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LVL 7

Expert Comment

by:Thomas Wheeler
ID: 40480043
Are the computers that work using ie 10? If so are they in compatability mode?
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Author Comment

by:HarleyITGuy
ID: 40480053
All other machines are IE 10 and no they are not running in compatibility mode. I have tried compatibility mode and it made no difference
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LVL 7

Expert Comment

by:Thomas Wheeler
ID: 40480056
Have you tried resetting all the ie settings to default? Also compare add-ons and disable all add-ons to see if it makes a difference.
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Author Comment

by:HarleyITGuy
ID: 40480057
Yes I have done all the above plus stupid Microsoft Fix it Uninstalled IE 10 and reinstalled
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LVL 7

Expert Comment

by:Thomas Wheeler
ID: 40480097
Have you tried running ie as another user?
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Author Comment

by:HarleyITGuy
ID: 40480305
Yes
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Author Comment

by:HarleyITGuy
ID: 40480306
And tried a different profile
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Accepted Solution

by:
HarleyITGuy earned 0 total points
ID: 40480905
OK found the fix for this stupid error message. Who would think that this had to do with a Arial Font missing. All fixed now!!
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Author Closing Comment

by:HarleyITGuy
ID: 40488455
Because I found out how to fix it with a stupid Arial Font missing!!!
0

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