QuickBooks Premier Retail 2014-Default Checking Account Problem

User has QuickBooks Premier Retail 2014. She has a few (more then 2) checking accounts associated with the company database file. In her preferences she has identified a primary/default checking account.

When she views a check from an account other then her primary, and then tries to write a new check, the primary account check does not appear by default, but the prior account that she viewed the check from does. Basically her preferences are not working in that scenario.

Any ideas?
mapalaska2003Asked:
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JohnBusiness Consultant (Owner)Commented:
If I understand you correctly, QuickBooks is working just as it should.

If I navigate from inside the cheque window while in Secondary Account to a new cheque, it will be on the Secondary account. That is what you said also, and QuickBooks is operating normally.

If you close the Cheque Window and go Banking -> Write Cheques, then the Primary Account as defined in Preferences will be used.

This is all normal and correct.
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mapalaska2003Author Commented:
Thanks and happy holidays John.
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JohnBusiness Consultant (Owner)Commented:
@mapalaska2003  - You are very welcome and I was happy to help. You have a good holiday as well.
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