QuickBooks Premier Retail 2014-Default Checking Account Problem

User has QuickBooks Premier Retail 2014. She has a few (more then 2) checking accounts associated with the company database file. In her preferences she has identified a primary/default checking account.

When she views a check from an account other then her primary, and then tries to write a new check, the primary account check does not appear by default, but the prior account that she viewed the check from does. Basically her preferences are not working in that scenario.

Any ideas?
mapalaska2003Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
If I understand you correctly, QuickBooks is working just as it should.

If I navigate from inside the cheque window while in Secondary Account to a new cheque, it will be on the Secondary account. That is what you said also, and QuickBooks is operating normally.

If you close the Cheque Window and go Banking -> Write Cheques, then the Primary Account as defined in Preferences will be used.

This is all normal and correct.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mapalaska2003Author Commented:
Thanks and happy holidays John.
0
JohnBusiness Consultant (Owner)Commented:
@mapalaska2003  - You are very welcome and I was happy to help. You have a good holiday as well.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
QuickBooks

From novice to tech pro — start learning today.