Solved

QuickBooks Premier Retail 2014-Default Checking Account Problem

Posted on 2014-12-03
3
135 Views
Last Modified: 2014-12-08
User has QuickBooks Premier Retail 2014. She has a few (more then 2) checking accounts associated with the company database file. In her preferences she has identified a primary/default checking account.

When she views a check from an account other then her primary, and then tries to write a new check, the primary account check does not appear by default, but the prior account that she viewed the check from does. Basically her preferences are not working in that scenario.

Any ideas?
0
Comment
Question by:mapalaska2003
  • 2
3 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40480797
If I understand you correctly, QuickBooks is working just as it should.

If I navigate from inside the cheque window while in Secondary Account to a new cheque, it will be on the Secondary account. That is what you said also, and QuickBooks is operating normally.

If you close the Cheque Window and go Banking -> Write Cheques, then the Primary Account as defined in Preferences will be used.

This is all normal and correct.
0
 

Author Closing Comment

by:mapalaska2003
ID: 40487307
Thanks and happy holidays John.
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 40487334
@mapalaska2003  - You are very welcome and I was happy to help. You have a good holiday as well.
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

By Linda Saltz Customized item descriptions from bills DO import into a customer invoice!   This is a wonderful tip for companies that want to use generic items like Hardware, Software, Mileage, Travel in their item list which helps keep the i…
You may need to view past transactions from previous QuickBooks files or other QuickBooks company files when:       1. you are working in another QuickBooks file       2. QuickBooks is closed QuickBooks users who would benefit from this artic…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
When you create an app prototype with Adobe XD, you can insert system screens -- sharing or Control Center, for example -- with just a few clicks. This video shows you how. You can take the full course on Experts Exchange at http://bit.ly/XDcourse.

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now