User has QuickBooks Premier Retail 2014. She has a few (more then 2) checking accounts associated with the company database file. In her preferences she has identified a primary/default checking account.
When she views a check from an account other then her primary, and then tries to write a new check, the primary account check does not appear by default, but the prior account that she viewed the check from does. Basically her preferences are not working in that scenario.