Can't access external hard drive over network

I have a Western Digital external hard drive. I don't know the model. It doesn't say anywhere. I access the ext hd using a Cat6 cable. We had an issue with our server and network going down. I am attempting to recover the data off the ext hd. I have the hd at a different location. When i plug a cat6 cable into the hd, i can tell it has an IP. I can ping it too. How do I access the files? When i go to network and look for it, i don't see it. When i type \\192.168.xxx.xxx in explorer, nothing comes up. What do i need to do to access the files? Thanks!!!
brasimanAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
I have the hd at a different location  <-- I think you mean different physical location, and so different subnet. Is this correct?  If so you need to connect by VPN.

Can you bring the drive to the server?
0
sumeshbnrCommented:
what do you get if you type the IP in your web browser? .If nothing comes up when you do UNC,Then you might have create a share in your external HDD
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Rezwan IslamSystems AdministratorCommented:
Do a "net view \\server" or "net view \\<server ip>"

then check out this article for solution http://www.chicagotech.net/systemerrors.htm
0
rindiCommented:
It probably depends on how the NAS was setup. Try connecting to it via a web-browser and connect to it using "http://IPAddressOfNAS", login to it and check it's settings. If you used it together with an m$ server that was part of an AD Domain, it will probably be set up to authenticate against the server and Domain. So you will need an AD DC up and running for it to be possible to access the data on it.
0
noxchoGlobal Support CoordinatorCommented:
There must be some shared folders on the drive. Thus you need to find out the name of the folder and provide the path like \\192.168.xx.xxx\myshare
If needed it will ask for user name and password to access the share.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Hardware

From novice to tech pro — start learning today.