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Can't access external hard drive over network

I have a Western Digital external hard drive. I don't know the model. It doesn't say anywhere. I access the ext hd using a Cat6 cable. We had an issue with our server and network going down. I am attempting to recover the data off the ext hd. I have the hd at a different location. When i plug a cat6 cable into the hd, i can tell it has an IP. I can ping it too. How do I access the files? When i go to network and look for it, i don't see it. When i type \\192.168.xxx.xxx in explorer, nothing comes up. What do i need to do to access the files? Thanks!!!
1 Solution
John HurstBusiness Consultant (Owner)Commented:
I have the hd at a different location  <-- I think you mean different physical location, and so different subnet. Is this correct?  If so you need to connect by VPN.

Can you bring the drive to the server?
what do you get if you type the IP in your web browser? .If nothing comes up when you do UNC,Then you might have create a share in your external HDD
Rezwan IslamSystems AdministratorCommented:
Do a "net view \\server" or "net view \\<server ip>"

then check out this article for solution http://www.chicagotech.net/systemerrors.htm
It probably depends on how the NAS was setup. Try connecting to it via a web-browser and connect to it using "http://IPAddressOfNAS", login to it and check it's settings. If you used it together with an m$ server that was part of an AD Domain, it will probably be set up to authenticate against the server and Domain. So you will need an AD DC up and running for it to be possible to access the data on it.
noxchoGlobal Support CoordinatorCommented:
There must be some shared folders on the drive. Thus you need to find out the name of the folder and provide the path like \\192.168.xx.xxx\myshare
If needed it will ask for user name and password to access the share.
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