at work I have installed Cisco historical reports software on about 5 windows 7 enterprise computers. 3 of them worked fine, and 2 couldn't register 2 .dll files. I have a service ticket with Cisco, and they couldn't figure out what is wrong. At one point they tried some software removal tool to remove the historical reports software. It didn't work because after the tool ran and the reboot, there was still a shortcut on the desktop for the reports software, and the shortcut worked! So the windows add/removal control panel didn't work, the removal tool didn't work. And our policies prevent us from using the windows restore point thing.
So does anyone know of so really good software removal tools?