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Outlook 2010 Archiving issue

Posted on 2014-12-04
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Last Modified: 2015-02-11
Not something i have seen before but when Archiving a large mailbox the inbox folder structure (subfolders) and completely disappeared from the current inbox and the archive has anyone come across this before and found a fix?
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Question by:Dan130
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Expert Comment

by:valmatic
ID: 40480497
What archive system are you talking about? The one from exchange, an outlook pst, etc....
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by:Dan130
ID: 40480516
outlook to exchange yes.
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Accepted Solution

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VB ITS earned 500 total points
ID: 40480603
What method are you using to archive? Are you manually archiving by clicking on FileCleanup ToolsArchive or are you using the AutoArchive feature?

Check that the AutoArchive settings isn't set to permanently delete old items instead of actually archiving them anyway.

In Outlook > click on File > OptionsAdvanced on the left pane > AutoArchive Settings... button on the right > confirm Permanently delete old items isn't selected.
Outlook-2010-Archiving.png
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