• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 67
  • Last Modified:

Outlook 2010 Archiving issue

Not something i have seen before but when Archiving a large mailbox the inbox folder structure (subfolders) and completely disappeared from the current inbox and the archive has anyone come across this before and found a fix?
0
Dan130
Asked:
Dan130
1 Solution
 
valmaticCommented:
What archive system are you talking about? The one from exchange, an outlook pst, etc....
0
 
Dan130Author Commented:
outlook to exchange yes.
0
 
VB ITSSpecialist ConsultantCommented:
What method are you using to archive? Are you manually archiving by clicking on FileCleanup ToolsArchive or are you using the AutoArchive feature?

Check that the AutoArchive settings isn't set to permanently delete old items instead of actually archiving them anyway.

In Outlook > click on File > OptionsAdvanced on the left pane > AutoArchive Settings... button on the right > confirm Permanently delete old items isn't selected.
Outlook-2010-Archiving.png
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now