Solved

Rebooting loop

Posted on 2014-12-04
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Last Modified: 2014-12-04
I have an HP Pavilion G6 that was recently upgraded to Windows 8.1but now the machine is stuck in a rebooting loop.

Error message: "Windows could not complete the installation. To complete the installation on this computer, restart the installation.
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Question by:ATiSupport
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4 Comments
 

Author Comment

by:ATiSupport
ID: 40480721
I tried resetting the PC but it gets to about 41% and then starts the reboot loop.
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Author Comment

by:ATiSupport
ID: 40480727
Please send any correspondence to (dbomar@agencytech.com)
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Accepted Solution

by:
stvrich earned 500 total points
ID: 40480860
One possible solution,
If you can get to a command prompt (in safe mode?) and running it as admin

at the command prompt enter:  "sfc /scannow"   ---(minus the quotes)
if it is a system-file problem, this may find it and fix it, without reinstalling / refreshing everything


And also,
sometimes when choosing to " Troubleshoot" (upon rebooting)
you may or may not be able to "REFRESH" your PC,

Another possibility is to totally "RESET" Your PC,
but you will lose any custom installation/data you have on it. (IF there is custom info)

and upon resetting,   Even if the "reset" is a successful one...
sometimes the reset can be very slow, and appear to hang, but you must let it run for hours before you complete the process.  (if it does not reboot itself spontaneously)
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Author Closing Comment

by:ATiSupport
ID: 40480952
Worked perfectly! Thanks for your advice.
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