?
Solved

Missing Drive letter when trying to map a drive

Posted on 2014-12-04
3
Medium Priority
?
275 Views
Last Modified: 2014-12-04
So I have a shared folder that is mapped to the same drive (Q) on all my computers. I was having a problem with one computer so I disconnected the Q drive and when I went to remap the Q drive it was missing from the list of letters. I used a program to view my drives and Q is tied up with something and there is no option to disconnect it or change the drive letter. Any help would be much appreciated!!
0
Comment
Question by:HOTWATT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 31

Accepted Solution

by:
Frosty555 earned 2000 total points
ID: 40480851
The Q:\ drive is weird. It is used behind the scenes as a "protected drive" by some Microsoft "click-to-run" programs like certain editions of Office 2010 and 2013. This behavior can't easily be changed in a supported / stable way.

A frustrating annoyance IMHO, but the easiest thing to do is to avoid using the Q:\ drive. Map your shared folder as a different drive like the W:\ drive.
0
 

Author Comment

by:HOTWATT
ID: 40480887
You are correct when I disconnected the drive microsoft click to run took it over I just noticed it and its mapped to the Q. So there is no possible way to fix that? Thanks for the help!
0
 
LVL 31

Expert Comment

by:Frosty555
ID: 40480936
There very well might be a way to uninstall the click-to-run programs, forcibly disconnect the Q:\ drive, and then install an edition of office that doesn't use Click-to-run, such as the volume license edition. Or maybe three's an unsupported / unstable way to force the click-to-run to use a different drive letter.

But IMHO it's more work than it is worth, much easier to just avoid using the Q:\ drive for network drive mappings so that this problem doesn't rear it's head again on other computers.
0

Featured Post

Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

FIPS stands for the Federal Information Processing Standardisation and FIPS 140-2 is a collection of standards that are generically associated with hardware and software cryptography. In most cases, people can refer to this as the method of encrypti…
Are you one of those front-line IT Service Desk staff fielding calls, replying to emails, all-the-while working to resolve end-user technological nightmares? I am! That's why I have put together this brief overview of tools and techniques I use in o…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question