Reset Win 8 without disk and keyboard

Hello,
I need to factory reset a win 8 Toshiba laptop.
Don't have the OS on dvd, don't have a startup disk, the internal keyboard is not working (external usb mouse and keyboard work though).
No booting into bios seems possible.
What is the easiest way to do that?
Another win 8 machine is around...
Thanks!
SumukhaAsked:
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Michael-BestCommented:
See:
"System Recovery from Hard Disk Drive"

From the link by mytoshiba.com
http://www.mytoshiba.com.au/support/items/faq/71

The USB keyboard may or may not work to do this?
If the onboard keyboard is the only way then you will need to use hardware diagnostics to resolve the non responsive keyboard and replace it if it is faulty or seek service from Toshiba.
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JohnBusiness Consultant (Owner)Commented:
There should be a recovery partition on the hard drive to get you started.

But first, you should get the keyboard fixed if it is not working. I would if it were mine.
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Michael-BestCommented:
Win 8 Computer are not provided with recovery disks,
Recovery is via a hidden partition that is built into your Hard Disk Drive.

You can still use Recovery Disks to re-install your computer back to your Factory Default Settings. if you have made them.

See the link in my previous post.
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SumukhaAuthor Commented:
There is a recovery partition.
The USB keyboard works, but I cannot boot into the bios with it.
The Chnage PC Settings window does not open.
Trying a restore point now.

Thx
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JohnBusiness Consultant (Owner)Commented:
The USB keyboard works, but I cannot boot into the bios with it.

So you need to get the computer repaired first as noted above.
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Michael-BestCommented:
FYI
This may help:
How to Create and Use a Recovery Drive or System Repair Disc in Windows 8 from:
howtogeek.com/
http://www.howtogeek.com/131907/how-to-create-and-use-a-recovery-drive-or-system-repair-disc-in-windows-8/
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Michael-BestCommented:
Allow me to repeat my previous suggestion:
Michael-Best2014-12-05 at 00:59:15ID: 40480970
If the onboard keyboard is the only way then you will need to use hardware diagnostics to resolve the non responsive keyboard and replace it if it is faulty or seek service from Toshiba.
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SumukhaAuthor Commented:
Micheal,

Thank you for your posts. The USB keyboard works, but I cannot get into the bios with it, reset the machine from there or create a recovery disk. Once in Windows the PC Settings window is also not available.
Which hardware diagnostics are you referring to?
Thanks
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web_trackerComputer Service TechnicianCommented:
If you can't go to a boot device menu, or to the bios with the external keyboard and the internal keyboard does not work then you will no be able to boot to the recovery partition, run diagnostics or go into the bios. '

What is wrong with the internal keyboard? None of the keys on the keyboard work? Or are you just missing some of the keys off the keyboard? Or are some keys not working or sticking? Was liquid spilled on the keyboard at any time?   In order to use the laptop you need to get a keyboard that will work.
Note depending on the laptop manufacturer the laptop keyboards are usually quite cheap, (ie Dell sells theirs for $20 plus sh).  Usually it is not too hard to replace the laptop keyboard. But I guess until a replacement keyboard is received the user problems still needs to use the laptop. If you are able to get windows running, do not do the manufacturers restore until the internal keyboard is replaced.
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SumukhaAuthor Commented:
Hi web tracker,
thanks for posting.
No physical damage - laptop is 5 months old. Just stopped working to together with the PC Settings dialog.
Here is what I am doing now: took out the hdd, saved files, deleted win folder, boot up again.
Right now machine restores.
Let's see how things look afterwards.

Thanks!
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Michael-BestCommented:
" laptop is 5 months old"
"took out the hdd, saved files, deleted win folder"

So You have saved all the data?

RMA it under warranty ( but this may be invalid as you have "took out the hdd" )

Consult the supplier for your RMA / service / replacement keyboard options.
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nobusCommented:
>>  Another win 8 machine is around...  <<  is that the same model ?
then you can put the disk in here, and o the recovery on the working one
restore the disk to non  working one later
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SumukhaAuthor Commented:
Hi Nobus, no. not the same model.

The trick with deleting the Windows folder actually worked and the machine is up and running again.
Still annoyed by Win 8,

Thanks!
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JohnBusiness Consultant (Owner)Commented:
The trick with deleting the Windows folder actually worked  <-- Strange machine. I have not seen that happen before (in a couple of decades).
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nobusCommented:
me too -  i wonder if we're talking about the same thing here
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SumukhaAuthor Commented:
Very simple. If at startup no functioning Windows installation is being found and a recovery partition is present, the machine boots to a blueish screen (not BSOD) where all options are being displayed.
Try it. It works.
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nobusCommented:
tx for the update !
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SumukhaAuthor Commented:
I am trying to close this thread and want to honor everybody's input since it might help others looking for a solution, although I figured it out myself.
How do I do that? When I mark mine as the best solution because it worked, It seems I cannot give points to others...
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JohnBusiness Consultant (Owner)Commented:
Accept your own solution http#a40483290 and if you wish, split the points (accept multiple solutions) to others.
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SumukhaAuthor Commented:
Thanks for everybody's input!
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