Solved

Cisco VPN Client not able to connect from certain locations

Posted on 2014-12-04
2
182 Views
Last Modified: 2014-12-11
Dear Experts,

We use Cisco ASA firewall for our VPN so that traveling workers can access shared drives and their Outlook.  Recently, some workers had trouble getting VPN to connect because of the hotel's firewall.  I was informed that I must give them the port numbers they should open so that this problem does not happen.
I am not sure if I know this port, and if it is not hardware dependent, or if this request is even reasonable.
We are using Cisco VPN Client v. 5.0.05.0290, and Cisco ASA 5512x firewall.
Please advise.
0
Comment
Question by:yballan
2 Comments
 
LVL 17

Accepted Solution

by:
lruiz52 earned 500 total points
Comment Utility
For Cisco IPSec VPN to work you would have to verify that the following ports are open at the hotel your remote workers are lodging at.

UDP 500 and IP 50 and 51

I would recommend moving to cisco's ssl VPN (AnyConnect), I did for my users, and it works well pretty much everywhere.
0
 

Author Closing Comment

by:yballan
Comment Utility
Thank you, exactly what I was looking for!!!
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Overview Often, we set up VPN appliances where the connected clients are on a separate subnet and the company will have alternate internet connections and do not use this particular device as the gateway for certain servers or clients. In this case…
I've written this article to illustrate how we can implement a Dynamic Multipoint VPN (DMVPN) with both hub and spokes having a dynamically assigned non-broadcast multiple-access (NBMA) network IP (public IP). Here is the basic setup of DMVPN Pha…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now