Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

email won't move to PF

Posted on 2014-12-04
4
Medium Priority
?
21 Views
Last Modified: 2016-06-19
"cannot move the item, known error"

This is what i get when i drag and drop an email that contains 9 attachements into my public folder.  All other messages are fine.

Email does not seem out of the ordinary.  8 attachments are 32kb PDFs, 1 attachment is a 328kb PDF.

The message body and 2 attachments end up in the PF after the error.  The origional email remains in my inbox.

I can move the email around my mailbox fine, just not the PF.

PF settings are same as mailbox (for attachment size limit, retention, etc. etc).  PF is email enabled.

Tried looking at KB articles online.. they all tell me to check my PF permissions for anyone with DENY level access... none exist in my PF.  Weird.
0
Comment
Question by:clsgrinder
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 16

Expert Comment

by:Rajitha Chimmani
ID: 40481796
As 2 attachments are copied, it clearly indicates something to do with PF limits. Check the item size limit and prohibit post quota. Once you have the limits increased you have to wait for the changes to be replicated across all PF servers.
0
 
LVL 2

Expert Comment

by:Jorge Ocampo
ID: 40481819
Permission? could you send some screenshots?
0
 

Accepted Solution

by:
clsgrinder earned 0 total points
ID: 40569699
size limits were removed from the PF at the time of creation... approx 4 months ago.  There are msg's in the PF with bigger attachments that are not behaving this way.

permissions are also accurate.

I chalked this up as being a corrupt email.  I was successful in being able to export the msg to PST, then import it into the users mailbox.  After this step i was able to drag and drop it freely into PF and out of PF.  

weird

thx for your suggestions.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question