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We have a Windows 2008 R2 terminal server with 20 concurrent users. Intermittently, one user will go to scan from a small card reader scanner and while they are scanning on the terminal server using RemoteScan, the session will lock up to a black screen. The only way to get the session back is to kill it as an administrator. None of the other users are affected by this. The server is also a domain controller and the license server for RDP. It is a virtual server running under Hyper-V with 16GB of ram and 4 virtual cpu's. Any ideas?
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We have a Windows 2008 R2 terminal server with 20 concurrent users. Intermittently, one user will go to scan from a small card reader scanner and while they are scanning on the terminal server using RemoteScan, the session will lock up to a black screen. The only way to get the session back is to kill it as an administrator. None of the other users are affected by this. The server is also a domain controller and the license server for RDP. It is a virtual server running under Hyper-V with 16GB of ram and 4 virtual cpu's. Any ideas?

Remote Desktop goes black while scanning with RemoteScan session hangs

Virtualization is the act of creating a virtual (rather than actual) version of something, including (but not limited to) a virtual computer hardware platform, operating system (OS), storage device, or computer network resources. Virtualization is usually the creation of a system that executes separate from the underlying hardware resources, or the creation of an entire desktop for systems located elsewhere, similar to thin clients.

Virtualization

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.

Windows Server 2008

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.