Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Office 365 Journaling BCC missing

Posted on 2014-12-04
3
Medium Priority
?
582 Views
Last Modified: 2014-12-04
I am migrating to Office 365 and have a problem with the journaling for archiving.  I have set up a straightforward account in 365 called 'journal' on a "P1" license. I have a mail flow rule to copy/bcc all messages in the organization.  The problem is that the bcc information on a message doesn't get recorded which can be a significant problem.

My archiving software is Gfi Mail Archiver 2014. This connects to the journal mailbox over EWS fine and records all the messages but in the tests I have performed I noticed that on messages which were sent which used the BCC field, the data in the field is missing.

This makes the archive virtually useless.  Gfi say open up an outlook.com account. Yep thats right, a consumer product... with all company email traffic basically flying over the public internet... Is there a trick to getting this working?
0
Comment
Question by:space_time
  • 3
3 Comments
 

Author Comment

by:space_time
ID: 40481817
Update for anyone reading, I have tried a 3rd party mailbox with IMAP (gmail) .... no BCC.
0
 

Accepted Solution

by:
space_time earned 0 total points
ID: 40481980
Cracked it. Use Compliance management in Exchange admin centre in 365 console and add a journal rule.  Always helps to ask the world before seeing the light.  Still need to use external mailbox, but at least BCC is present.
0
 

Author Closing Comment

by:space_time
ID: 40481982
Solved my own question. I guess it could be deleted.  Will leave up in case it helps anyone.
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes Administrators rights are not enough. These cases call for the SYSTEM account. The process in this article outlines the steps required to execute commands using the SYSTEM account.
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question