Office 365 Journaling BCC missing
Posted on 2014-12-04
I am migrating to Office 365 and have a problem with the journaling for archiving. I have set up a straightforward account in 365 called 'journal' on a "P1" license. I have a mail flow rule to copy/bcc all messages in the organization. The problem is that the bcc information on a message doesn't get recorded which can be a significant problem.
My archiving software is Gfi Mail Archiver 2014. This connects to the journal mailbox over EWS fine and records all the messages but in the tests I have performed I noticed that on messages which were sent which used the BCC field, the data in the field is missing.
This makes the archive virtually useless. Gfi say open up an outlook.com account. Yep thats right, a consumer product... with all company email traffic basically flying over the public internet... Is there a trick to getting this working?