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Office 365 Journaling BCC missing

Posted on 2014-12-04
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Last Modified: 2014-12-04
I am migrating to Office 365 and have a problem with the journaling for archiving.  I have set up a straightforward account in 365 called 'journal' on a "P1" license. I have a mail flow rule to copy/bcc all messages in the organization.  The problem is that the bcc information on a message doesn't get recorded which can be a significant problem.

My archiving software is Gfi Mail Archiver 2014. This connects to the journal mailbox over EWS fine and records all the messages but in the tests I have performed I noticed that on messages which were sent which used the BCC field, the data in the field is missing.

This makes the archive virtually useless.  Gfi say open up an outlook.com account. Yep thats right, a consumer product... with all company email traffic basically flying over the public internet... Is there a trick to getting this working?
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Question by:space_time
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by:space_time
ID: 40481817
Update for anyone reading, I have tried a 3rd party mailbox with IMAP (gmail) .... no BCC.
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space_time earned 0 total points
ID: 40481980
Cracked it. Use Compliance management in Exchange admin centre in 365 console and add a journal rule.  Always helps to ask the world before seeing the light.  Still need to use external mailbox, but at least BCC is present.
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Author Closing Comment

by:space_time
ID: 40481982
Solved my own question. I guess it could be deleted.  Will leave up in case it helps anyone.
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