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Login into gmail from tablet or mobile phones

Posted on 2014-12-04
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I have a LG L70 Optimus mobile phone and also a Visual Land tablet.  on both when I tried to login into my Gmail account, taking into account to type very carefully the username and also the password, but I still get the error username or password error.  The tablet is connected to the internet thru my home Verizon  wireless modem and I also typed the connection password carefully and got the connect signal.  
Trying to trouble shoot, let me work on the tablet, how do I go about verifying step by step that I am doing the right thing.  Thank u.
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Question by:jegajothy
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10 Comments
 
LVL 33

Expert Comment

by:Paul Sauvé
ID: 40482175
Are you still able to logon from your PC???

Have you been able to logon previously using your LG L70 Optimus mobile phone and Visual Land tablet???

If so, your Gmail account may have been hacked!
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Author Comment

by:jegajothy
ID: 40483647
in response to paulsauve, this is the first time I am trying to logon to logon to gmail from a mobile or a tablet.  all the while i have been logging in thru the pc using chrome or IE 12
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LVL 33

Expert Comment

by:Paul Sauvé
ID: 40483759
yes - but can you STILL login from your PC (i.e. Logout of your google account and login again with the same credentials you are using on your mobile devices)?
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Author Comment

by:jegajothy
ID: 40483809
in response to Paulsauve, Yes, I can login from my PC with the same credentials to my Google account.  but not with my mobile devices, why I cannot understand!
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Accepted Solution

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Paul Sauvé earned 2000 total points
ID: 40483844
have you set your gmail account up yet?

Apps -> Gmail -> Existing -> Enter all information -> Next arrow -> tap OK -> Next arrow -> Finish

You have to do this on both devices!
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Author Comment

by:jegajothy
ID: 40496093
In response to Paulsauve, that is the sequence I did for my iPhone, but I still get the same error, that the username and password are wrong, whereas if I were to login from my pc, i get into my account without a breeze.   Thank u.
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LVL 33

Expert Comment

by:Paul Sauvé
ID: 40496304
Well - it's a mystery to me as well. Usually, if you delete the accounts on the iPhone and tablet, then you should be able to recreate the accounts correctly.

On the iPhone, you do this in Settings -> Mail, Contacts, Calendar. But I guess that you have done this as well!

However, if you created an account with Apple using your existing email account, you MAY have used a different password and this is what is causing you grief.
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Author Comment

by:jegajothy
ID: 40497521
In response to Paulsauve, the Gmail account and passwords were created at google.com and not from Apple.  Probably I would create a test new gmail account with a simple password, send and receive a message or two, and then try to create from the tablet or the iphone to see what happens.
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Author Comment

by:jegajothy
ID: 40522604
Following up to my ID 40497521, I tried with a new gmail account and I was able to set it in my tablet, but my old gmail account of several years, it failed to recognize it, still says wrong username and password.
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Author Closing Comment

by:jegajothy
ID: 40550223
thank u
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