?
Solved

Why won't my Vista pc play sound?

Posted on 2014-12-04
7
Medium Priority
?
415 Views
Last Modified: 2014-12-17
I have a VIsta 64bit pc that will not utter a peep other than some beeps at system start up. I have checked for the l have checked for the latest drivers, uninstalled and re installed the built in card. I even installed an add on sound card. Still no sound. I need some ideas or direction.
0
Comment
Question by:jbcbussoft
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 97

Expert Comment

by:John Hurst
ID: 40482268
There should be an output for headphones or for speakers. Plug headphones in. Any sound this way?  There could be a board defect for audio out and headphones may possibly bypass this.
0
 

Author Comment

by:jbcbussoft
ID: 40482274
I have tried this as well. Front and back.
0
 

Expert Comment

by:Min Thiha
ID: 40482289
Uninstall current sound driver.

Go to Control Panel-->Device Manager and check if any unknown device is shown. If there is, double-click and update driver. Windows will automatically find and download the latest available driver for it.

If this is still not working, try installing the driver from motherboard original CD.

Remember to uninstall old driver before installing a new one.

If any of those above not working, let us know your motherboard brand and name of audio device manufacturer.

Hope this could help you in some way.
0
Plug and play, no additional software required!

The ATEN UE3310 USB3.1 Gen1 Extender Cable allows users to extend the distance between the computer and USB devices up to 10 m (33 ft). The UE3310 is a high-quality, cost-effective solution for professional environments such as hospitals, factories and business facilities.

 
LVL 93

Accepted Solution

by:
nobus earned 2000 total points
ID: 40482367
See if  my sound procedure checklist helps :
-check if the device is enabled in the bios
-in device manager, check if the card is installed without errors
-look if there are driver updates available, and install them
-if needed, install / uninstall the  UAA HD Audio Bus driver    http://support.microsoft.com/kb/888111
-start>run>services.msc  and check if the Windows Audio service started and set to automatic?
        then, from Device Manager>view   click "show hidden devices" , now  right click your sound devices, and select Uninstall.
        Reboot, and cancel the wizard to reinstall
        Install your latest drivers, and reboot to complete the install......
-in the audio and sound applet>audio tab check if the sound card is selected
-in the volume section, check if the sound is turned up enough, and NOT muted
-in the audio and sound applet>sounds tab select the start windows sound, and check if you can play it
-check if the speakers are connected to the proper sound output (green)
-test the speakers on another PC

of course, if the sound device is bad - it won't work, but you can test that by running from the live Knoppix cd - you should hear the welcome sound : ftp://ftp.kernel.org/pub/dist/knoppix/KNOPPIX_V6.4.4CD-2011-01-30-EN.iso 

and of course, verify that external speakers are connected to the correct output connector - normally green color for analog sound :  http://www.hardwaresecrets.com/article/How-To-Connect-Your-PC-to-Your-Home-Stereo-or-Home-Theater/259
0
 
LVL 97

Expert Comment

by:John Hurst
ID: 40482697
l have checked for the latest drivers, uninstalled and re installed the built in card. I even installed an add-on sound card. I have tried [headphones}

I would say there is a problem with the connections on the motherboard itself (the printed circuit).

if the procedures by nobus above do not work, and given this is Vista, it may be time to consider a newer computer with a newer operating system.
0
 

Author Closing Comment

by:jbcbussoft
ID: 40505182
Sorry for the delay in responding. I performed a bios update then downloaded the chipset driver and then the audio driver. After that I had sound. Thanks!
0
 
LVL 93

Expert Comment

by:nobus
ID: 40505340
no problem-enjoy!
0

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many reasons a PC runs slower than when it was new, ranging from malicious software intended to mess things up to simple general Windows use.  Your PC performance may slowly degrade over time without you noticing but when you buy a PC from…
Upper back Pain: My back hurt for months. Upper back, mostly my neck, spine and across my shoulder blades. I was getting headaches too, that felt like they were caused by tension in my shoulders, but now I feel fine! I'm sharing this hoping someone…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question