DTC ping crashed our application

Dear EE,

When we ping DTC it crached our application below is the Event Report

Faulting application name: Dtcping.exe, version: 1.9.0.1, time stamp: 0x42e97e2c
Faulting module name: CLUSAPI.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b797
Exception code: 0xc0000005
Fault offset: 0x00005863
Faulting process id: 0x353c
Faulting application start time: 0x01d0105ad45185eb
Faulting application path: E:\NetSol\Data\Pre\DTC Ping\Dtcping.exe
Faulting module path: C:\Windows\system32\CLUSAPI.dll
Report Id: 14e72687-7c4e-11e4-a115-005056850cf1

Your kind help is needed to resolve this issue.

Thanks
Netsol-NOSAsked:
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Dan McFaddenSystems EngineerCommented:
Can you describe the setup you were using during the DTCPING test?  Is the error on the source or destination computer?  Are both computers on the same network?  Can you do a regular ping back and forth between the 2 computers?

Dan
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Netsol-NOSAuthor Commented:
Can you describe the setup you were using during the DTCPING test?  
Reply:- We have two application servers App01 and App02 with clustered MSDTC settings.

Is the error on the source or destination computer?
Reply:- the error comes when we ping MSDTC on Application 01.

Are both computers on the same network?
Reply:- yes both computers are on the same network /subnet

 Can you do a regular ping back and forth between the 2 computers?
Reply:- yes i can ping back both by IP's and by name too there is no issue in it.
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Dan McFaddenSystems EngineerCommented:
Clustered MSDTC?  so you have at least 3 servers then, if it's clustered.  What servers are in the cluster?

Are both servers running the same OS? Are both server up-to-date on patches?

Dan
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Dan McFaddenSystems EngineerCommented:
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Netsol-NOSAuthor Commented:
DEar Dan,

Clustered MSDTC?  
Reply:- Yes we have MDSTC cluster.

so you have at least 3 servers then, if it's clustered.  What servers are in the cluster?
Reply:- Please note that we hve two servers for MSDTC cluster.
App01 and App02 with Windows 2008 R2 Ent Edition on each server with SP1 .


Are both servers running the same OS? Are both server up-to-date on patches?
Reply:- Both servers have Microsoft Windows 2008 R2 Enterprise Edition with SP1. And all servers are updated with respect to hot fixes and security patches from Microsoft.
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Dan McFaddenSystems EngineerCommented:
You can't (or shouldn't) test a cluster MSDTC service from the passive node in a cluster.  You need to use a 3rd computer/server.

Try running dtcping from a computer that is not a member of the cluster.

Dan
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Netsol-NOSAuthor Commented:
You can't (or shouldn't) test a cluster MSDTC service from the passive node in a cluster.  You need to use a 3rd computer/server.
Reply:- Let me check this.
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Dan McFaddenSystems EngineerCommented:
you should also be dtcping'ing the cluster resource name or IP that is associated with the MSDTC service in the cluster.

what were the dtcping commands used?  did you dtcping app01 or dtcping app01's IP?

link:  http://msexpertzone.blogspot.de/2012/05/how-to-use-dtcping-and.html

Dan
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Windows Server 2008

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