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Help with VMWare error screen

Posted on 2014-12-05
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Last Modified: 2015-01-19
Hello experts,
we have a HP server (ML380 Generation 6) server, we have VMware running on the box and a snapshot of SBS 2011 server, for whatever reason the server ground to a holt today and we were presented with a pink error screen. I attach it here and ideas what could be the cause ? Thanks in advance
ESXI-ERROR.jpg
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Question by:unrealone1
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4 Comments
 
LVL 123
ID: 40482545
Purple or Pink screens of death are usually caused by hardware issues.

Has it done this more than once ?

Can you reproduce the issue?

Are you using the HP OEM version of ESXi 5.5 ?

I would ensure that you have updated ALL the firmware on the server to the latest by HP.

Are you using the VMXNET3, if you are not replace the E1000 interface with it in the VM...
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by:unrealone1
ID: 40482680
Hi Andrew,

This is the first time it's happened since the server was installed a while ago. I did have a problem with another ML350 G5 not running VMware but just windows and it hung up, this was due to a power supply and was a common problem with that model.

Not able to reproduce it no.

Just I am using the HP version 5.5.

I am using the E1000 NIC yes.
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Accepted Solution

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Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 40482855
I would swap the network interface to the VMXNET3, and make sure VMware Tools is installed to support it.

Check again, setup syslog for logging, and persistent logs.

Part 11: HOW TO: Suppress Configuration Issues System logs on host are stored on non-persistent storage

so in the event if a crash in the future, you can look at the logs before crash.

Check FANS, Heatsinks, CPUs, Memory is seated correctly.

Check and Run Memtest86+ to check memory.
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Author Closing Comment

by:unrealone1
ID: 40557750
Thanks, no problem since that change of nic to VMXNet3
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