I have an NSA 3600 SonicWall Firewall with the global VPN configured. A client installed the Global VPN client software. They created the profile. It prompted for the preshared key and they didn't enter one.
Now it no longer prompts for the key. I cannot see how to enter it. I know they uninstalled and re-installed the client software however they did not delete the folder.
How can I get the prompt to come up so we can enter the key?