troubleshooting Question

My dropbox has been encrypted by an outsider - help!

Avatar of Lomed_Geoff
Lomed_Geoff asked on
Anti-Virus AppsEncryptionHome Security
23 Comments6 Solutions1952 ViewsLast Modified:
I put some of my photos and files onto dropbox about a year ago.  Two weeks ago I noticed a pop up Notepad message when I booted up my computer (which freezes every so often and needs rebooting).
I never read the message until I tried to access a file from dropbox and found that all of the filres there are now encrypted.
Here is the text of the notepad message.  How serious is this?  Of course I have not replied.


                All your documents, photos, databases and other important personal files
                were encrypted using strong RSA-1024 algorithm with a unique key.
                If you want to restore your files please follow the instructions:

                1. Send email to, with the following files in attachment:

                                - FILE1.BIN and FILE2.BIN files (check your desktop
                                  and local disks to find these files or just use Windows Search.

                                - One of your encrypted personal file for test decryption.
                                  Supported types: DOC/DOCX, JPG/JPEG, PDF. Maximum file size: 3 Mb.

                2. Wait for email from us containing:

                                - Your decrypted file, prooving that we can really help you.
                                - Decryption price and payment details.

                3. Make payment.

                4. Recieve decryption key and detailed instructions how to decrypt your files.


                - You must contact us in 24 hours (from 17/11/2014 22:46), unless the price will rise.
                - Nobody can help you except us. It is useless to reinstall Windows, rename files, etc.
                - Your files will be decrypted as quick as you contact us and make payment.

                If you have any questions, please feel free to ask.

                Contact email:
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