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Need help finding logs on a exchange 2013 server

Posted on 2014-12-05
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Last Modified: 2014-12-15
I have a users that wasnt able to receive a email he sent to him self, he sent a scan to himself from a MPF printer via scan. I'm 99% sure that its because the scan job was too large but I want to verify that. Where on the exchange server can I find that?
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Question by:bankadmin
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Mohammed Khawaja earned 2000 total points
ID: 40483291
Seems like what you need is protocol logging which is disabled by default.  Refer to link below for more information:

http://technet.microsoft.com/en-us/library/aa997624(v=exchg.150).aspx

You should also check Message Tracking logs and for that refer to link below from MS:

http://technet.microsoft.com/en-us/library/dd302434(v=exchg.150).aspx
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Author Comment

by:bankadmin
ID: 40483347
I had tied the command below (I did customize the name and date) from exchange managment but I got an error:  Get-messageTrace : The term 'Get-MessageTrace' is not recognized as the name of cmdlet, ext....  Do you know why I would get that error?


Get-MessageTrace -RecipientAddress bob@domain.com -StartDate 09/17/2013 -EndDate 09/19/2013
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Expert Comment

by:Mohammed Khawaja
ID: 40483445
This applies to Exchange 2013 Exchange Online Protection and Exchange Online.  If you have Exchange 2013 installed on your premises, this does not apply.
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Author Comment

by:bankadmin
ID: 40483617
I do have exchange installed locally in our VM environment and Im still getting that error
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LVL 25

Expert Comment

by:Mohammed Khawaja
ID: 40484585
This is available only if you are using Exchange Online Protection which is the cloud based anti-virus and anti-spam service from Microsoft.
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