troubleshooting Question

hp Slimline DVD drive CASE BUTTON does not open or close the discs

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RobertFlag for United States of America asked on
PCStorage
6 Comments2 Solutions454 ViewsLast Modified:
Hey all,

Got an HP  s5220f - one of the Slimline series - where the DVD drive will not eject or close the drive by pressing on the button on the case.

If I pry the case door open, I can - at risk - put my finger in there and press the button on the drive itself.  The drive ejects immediately.  Can't reach the drive button when open;  close by nudging the tray back into the drive.

I don't see a physical link between the case button and the drive's button.  They don't seem to line up.

Software eject works, also.  That is, right-click on the drive in Windows Explorer/File Manager, then click Eject.  But, really!  I'd rather push the case button.

Help - and probably detailed help!!

Other details:
Original configuration;   new OEM power supply;  PC and Windows recently reset to factory from the recovery partition, then brought up to date.  Never used the DVD tray as a cup holder.

Thanks in advance,
ub
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