Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Bluetooth Missing from Device Manager in Windows 7

Posted on 2014-12-05
4
Medium Priority
?
2,304 Views
Last Modified: 2016-11-23
I have a 64 bit Dell Precision workstation with windows 7 professional installed as supplied by Dell.
The Bluetooth has been working for about 3 years but I rarely use it (maybe 5 or 6 times a year).
Now it is not working and it is not listed in the Control Panel Device manager (see screen shot attached).
The last time I used it was several months ago to upload a photograph and I always disable Bluetooth on the laptop after I have finished using it.
My mobile phone detects the PC but fails to connect to it (as might be expected if I had disabled it ?).
Any ideas how I can fix this issue ?

Thanks in advance,

RogerDevice Manager in the Windows 7 Control Panel
0
Comment
Question by:alcindor
  • 2
  • 2
4 Comments
 
LVL 14

Expert Comment

by:JAN PAKULA
ID: 40483514
You might want to check in the BIOS it is enabled

also download most recent driver from dell website

which model is it? do you have any "special" button to enable Bluetooth
0
 
LVL 2

Author Comment

by:alcindor
ID: 40483539
It's an M6600. There is no hardware switch or button to turn it on or off.
0
 
LVL 14

Accepted Solution

by:
JAN PAKULA earned 2000 total points
ID: 40483563
Apparently wireless adapter switch on the side of the laptop turns on the Bluetooth adapter in conjunction with a tray Icon that appears when the wireless adapter switch is turned on.

also somebody else had similar problem there

"I think I finally solved this problem with the bluetooth radio erratically turning off on my M6600. You have to disable "allow computer to save power by disabling bluetooth"

In device manager expand "bluetooth radios" and go to the properties of the "generic bluetooth adapter". Go to the power management tab and uncheck the option above.  This is probably a default setting on many newer laptops so they can advertise slightly higher battery life numbers. If you still have problems getting it to turn back on try manually reseting the radio by disabling and then renabling the by right clicking the bluetooth device in the device manger."

From
http://en.community.dell.com/support-forums/laptop/f/3518/t/19431459
0
 
LVL 2

Author Closing Comment

by:alcindor
ID: 40483581
Thanks for that, I normally use a wireless LAN but in this case I was using a wired connection and had switched off the wireless LAN.
0

Featured Post

Become an Android App Developer

Ready to kick start your career in 2018? Learn how to build an Android app in January’s Course of the Month and open the door to new opportunities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
Suggested Courses
Course of the Month12 days, 5 hours left to enroll

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question