troubleshooting Question

Strange Network Issues - Can't surf or ping, but get IP and resolve DNS - HP Laptop (Wi-Fi)

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Sue TaylorFlag for United States of America asked on
Laptops NotebooksWireless HardwareWindows 7
8 Comments2 Solutions289 ViewsLast Modified:
Good afternoon! I have an HP Pavilion G6 that is running Windows 7. I can connect to Wi-Fi networks, get an IP and if I try to ping a domain name (i.e., Google.com) it resolves the IP address. It will not ping (request timed out.) and it will not surf the web. I tried to revert back to an earlier date of Windows System Restore to no avail. What else can I do?

Thank you,
ASKER CERTIFIED SOLUTION
Craig Beck
Network Architect and EE TA
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