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File is not a quickbooks file or it is damaged

Posted on 2014-12-05
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Last Modified: 2014-12-06
I just upgraded my computer to Windows7. Then we installed the 2003 QB software as before.  When opening the QB data file, I get this error:   C://... is not a quickbooks file or it is damaged.

I ran the Quickbooks file doctor and it did not find any issues.  I ran the rebuild utility and it comes up with the same message and then says error opening file!

Help!  Any ideas?
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Question by:al4629740
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8 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 40483968
QuickBooks V2003 is not supported on Windows 7 and will not likely run. The earliest version of QuickBooks that will run properly on Windows 7 is V2010.

Try updating QuickBooks to a supported version and then try opening the file from the newer version. The file could be damaged, but you should try a newer version first.
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LVL 98

Expert Comment

by:John Hurst
ID: 40483974
By the way, I assume you are trying to open a .QBW file (that is your company file) so make sure you are using a file with extension .QBW.
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Author Comment

by:al4629740
ID: 40484042
What if I get 2014? Can the datafile do that big of a jump from 2003
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LVL 98

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John Hurst earned 2000 total points
ID: 40484047
That is a stretch, but it might work.  You may need Intuit to upgrade it, but it might work on your own.

If the Windows 7 computer is Windows 7 Pro, you can get XP Mode for free from Microsoft. Install XP Mode and QB2003 in XP Mode. Then determine first if the file (.QBW file) is OK. If OK, then try upgrading to QB2014.
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Author Comment

by:al4629740
ID: 40484077
How do you install XP mode
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LVL 98

Expert Comment

by:John Hurst
ID: 40484089
This Microsoft Link should give you XP Mode,

http://www.microsoft.com/en-ca/download/details.aspx?id=8002
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Author Comment

by:al4629740
ID: 40484239
Would I need to reinstall the QB 2003 after installing XP Mode.  

because QB 2003 is pulling up fine at this point.  The main problem is opening the data file.

Also, I downloaded the QB File Doctor tool and it couldn't find anything wrong with the file
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LVL 98

Expert Comment

by:John Hurst
ID: 40484514
You can install QB 2003 in XP mode (that is, in the XP machine) and use it from there.

If the file continues not to work, then you would need to submit it to Intuit for repair.
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