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Java will not verify in windows 7

Posted on 2014-12-06
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Last Modified: 2015-09-25
I have installed windows 7 Java but it will not verify.  I have tried everything.  I also cannot log onto several programs which used to before and its because of this issue I am sure
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Question by:ttbarrow
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John Hurst earned 500 total points
ID: 40484547
See if Java has been installed at some time by looking in Control Panel, Programs and Features. Uninstall any Java programs (RE, SDK).

Go to this page:

http://www.oracle.com/technetwork/java/javase/downloads/index.html

and download Java Version 8 release 25. Use JRE and use 32-bit. Get the offline installer and try to install.

If you wish, look down the page for Java Version 7 release 72. You can still get it (32-bit) as a offline installer.

Select the one you need but do not install both.
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Author Comment

by:ttbarrow
ID: 40484580
Wow, someone responded.  Ok,  I'll try this and let you know.
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LVL 94

Expert Comment

by:John Hurst
ID: 40484582
@ttbarrow  - I responded in just over 90 minutes (it is Saturday and so I get up a little later). We are always here and someone is bound to respond.

Thanks and please let us know.
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Author Comment

by:ttbarrow
ID: 40491102
Thank you John.  here is where I am as of right now!

I have a number of programs which used to work before I upgraded to the latest java but now do not any longer.  I know it ultimately has to do with the new Java as I cannot get it to verify.   I have tried everything to no avail.  Here is what I have done so far and desperately need help as I am severely stalled and need to be able to run programs:

I am on a PC running Windows 7 professional, 32bit, 4Gig Ram.  My system has been upgraded from Vista then to XP then to Windows 7 Professional.    

I have performed the following to get java:

1) installed “Java-jre-8u25-windows-i586" from the Java site;

2) Re-booted but java would not verify after the install or after the reboot; I then uninstalled it, deleted all of the directories to make sure it was completely gone;

3) then went to and tried an offline install of “Java-jre-8u25-windows-i586" which I did and then attempted to re-verify, it would not verify and my programs still would not work;  

4) I checked my browser settings and made sure they were correct per the java troubleshooting steps, still java would not verify;

5) uninstalled the java 8 version; then tried to go back to old java and downloaded offline Java 7 “jre-7u72-windows-i586" and installed it;

6) attempted to verify the Java 7 installation and it would not verify;

7) rebooted my system and attempted to re-verify Java 7, it would not and my programs still would not work;

8) uninstalled Java 7 and re-booted and then attempted to verify Java again and it said java not installed.  

Dang, I am at a complete loss.  While these are just lines of type, they represent some many,  many, many hours of troubleshooting.  Why am I not able to install java and get it to verify or my programs to work.  What should I do as I am at a complete loss from here.
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LVL 94

Expert Comment

by:John Hurst
ID: 40491182
My system has been upgraded from Vista then to XP then to Windows 7 Professional.  

There is no guarantee this upgrade path will work. It is supposed to, but it may have failed somewhere.

uninstalled Java 8 and 7 ....

Uninstall all Java, restart, run System File Checker:  Run SFC /SCANNOW twice, allow to complete, restart and now see if Java 7 release 71 or 72 will install. Download the full installer, not the stub and be sure to use 32-bit (which you seem to have done).
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Author Comment

by:ttbarrow
ID: 40491223
Thanks John...I'll try that now and let you know one way our the other.
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Expert Comment

by:evhevh
ID: 40501218
1)  Click on the COMPUTER icon/shortcut on your desktop >> press ALT + T keys >> Choose FOLDER OPTIONS >> Click the VIEW tab >> Make sure the "Show Hidden Files, Folders, and Drives" option is checked.

2)  Go to CONTROL PANEL >> Make sure the "VIEW BY" option at the UPPER RIGHT side of the screen is set to SMALL ICONS >> Double-Click PROGRAMS AND FEATURES >> then uninstall any versions of Java that exist.

3)  Click the COMPUTER icon/shortcut on your desktop >> Double-Click the "C" drive >> Double-Click the USERS folder >> Double-Click the folder that contains your profile >> Double-Click the APPDATA folder >> Double-Click the LOCALLOW folder >> DELETE the "Sun" folder.

4)  Open INTERNET EXPLORER >> Go to:  http://www.java.com  >> Click the "Free Java Download" button >> Re-Install Java.

5)  When the Java installation is complete, open INTERNET EXPLORER again >> Click the TOOLS menu >> Click the MANAGE ADD-ONS option >> Ensure Java is ENABLED.

6)  Verify Java via the following link:  https://www.java.com/verify

7)  Re-Open CONTROL PANEL >> Double-Click the JAVA icon >> Click the SECURITY tab >> Ensure it's set to "HIGH", and NOT to "Very High" >> Click OK.

Report back and let us know if this works?!!
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