Hello and Good Evening Everyone
I am getting a popup of unknown origin at startup of Windows 7 Ultimate with SP1. The popup reads as follows: You have 164 tracks in cache to play right now with options of Remind Me Later and Play Fresh Music. I did run the following utilities earlier which found and removed some Trojans, spyware, and some other types of malware: ComboFix, Malwarebytes, and Panda Cloud Anti-Virus. Despite of the successful cleanup, the popup still remains which brings me to this post requesting advise.
Any shared suggestions or tips for resolving the popup that stays on the screen until closed will be deeply appreciated.
I just want to take a moment and provide some updates. First of all, I did notice the offending entry HitsBlender within Applications of Task Manager. I did uncheck it and saved the changes. While it did temporarily remove the popup, it did reappear following reboot. I did a further follow up by unchecking the offending entry of HitsBlender within msconfig, clicked Apply, clicked OK, and restarted the pc. I am happy and very pleased to say the desktop popup is gone.
At this point, I do have a follow up question which is in need of resolution in order to provide full closure of this post. Whenever I type in a web site address within IE or Google Chrome which request login credentials, the page redirects to an unknown page full of ads. Should I use HiJackThis to resolve this issue? If so, could someone provide a direct download link to that latest free version of it? I believe there is a website, http://www.hijackthis.de/ which can be used to analyze the saved log file created from HiJackThis. Based upon my personal recollections of using HiJackThis, I believe I upload the saved log file to the mentioned website address for analysis. Each offending entry is marked with a red X and is termed a "nasty" entry which needs removal. Seeing that the problem pc is having issues, can I possibly carry out any further troubleshooting procedures within Safe Mode with Networking?
In closing, I apologize for these follow up questions. I am optimistic any further shared insights will result in a comprehensive resolution to my concerns.
Many thanks once again.