[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

OWA 2007 Quit Working after SP3 #CU14 installation

Posted on 2014-12-07
10
Medium Priority
?
215 Views
Last Modified: 2014-12-27
Just installed Exchange 2007 SP3 CU#14 and OWA quit working. It doesn't work at the server, from a workstation within the local network or outside the network. when I enter:

https://mail.<domain>.com.owa I get: https://mail.<domain>.com/owa/auth/logon.aspx?url=https://mail.<domain>.com/owa/%3Fae=Folder%26t=IPF.Note%26id=LgAAAADxK4Ljl%252bqJS4SzoYlmmxCxAQAbf8M3kUhZSIK7yPsGBoJdAABEr8XzAAAB%26slUsng=0%26pg=1&reason=0

That's it. No logon screen or nothing.

I'm attempting to uninstall CU14 to see if that restores the OWA functionality.
0
Comment
Question by:abustraan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 3
10 Comments
 
LVL 8

Expert Comment

by:tshearon
ID: 40485285
Shouldn't you be entering /owa and not .owa? Also, can you use https://your_cas_server/owa and get a logon page? What steps have you taken so far so we don't repeat ourselves?
0
 

Author Comment

by:abustraan
ID: 40485289
Sorry for the mistype yes I am entering https://mail.<domain>.com/owa.

I've tried https://<server>/owa
I've tried https://<serverip>/owa
I've tried https://<server.domain.local>/owa
I've tried https://<server.domain.com>/owa

Just finished uninstalling CU14 and OWA is functioning.
0
 

Author Comment

by:abustraan
ID: 40485291
Here's Update OWA log from the installation of CU#14

[02:38:32] ***********************************************
[02:38:32] * UpdateOwa.ps1: 12/7/2014 2:38:32 AM
[02:38:34] Updating OWA on server <Server>
[02:38:34] Finding OWA install path on the filesystem
[02:38:34] Updating OWA to version 8.3.379.2
[02:38:34] Copying files from 'C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\Current' to 'C:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\8.3.379.2'
[02:38:35] Getting all Exchange 2007 OWA virtual directories
[02:38:35] Found 1 OWA virtual directories.
[02:38:35] Updating OWA virtual directories
[02:38:37] Processing virtual directory with metabase path 'IIS://<Server>.domain.local/W3SVC/1/ROOT/owa'.
[02:38:37] Creating metabase entry IIS://<server>.<domain>.local/W3SVC/1/ROOT/owa/8.3.379.2.
[02:38:37] Configuring metabase entry 'IIS://<server>.<domain>.local/W3SVC/1/ROOT/owa/8.3.379.2'.
[02:38:37] Saving changes to 'IIS://<server>.<domain>.local/W3SVC/1/ROOT/owa/8.3.379.2'
[02:38:37] Saving changes to 'IIS://<server>.<domain>.local/W3SVC/1/ROOT/owa'
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 

Author Comment

by:abustraan
ID: 40485294
In searching for a resolution I came across this:

http://forums.petri.com/showthread.php?t=24576&page=2

It talks about enabling anonymous access to OWA in IIS and the check box is indeed "unchecked". However, it was unchecked prior to CU#14 and OWA works. Should I enable that, and what would be the downside to that?
0
 

Author Comment

by:abustraan
ID: 40485357
Grrrrr..... reinstalled CU#14 to try the suggestion about the Anonymous Permission and OWA is working....
0
 
LVL 8

Expert Comment

by:tshearon
ID: 40485477
Permissions are usually the cause of most IIS error after updates. Usually the OWA and the EWS need to be checked for that. I always do as I find it sometimes gets reset.
0
 

Author Comment

by:abustraan
ID: 40485489
Thing of it is, I didn't have to change the permissions. The Anonymous check box is still unchecked.
0
 
LVL 8

Expert Comment

by:tshearon
ID: 40485505
Yeah sometimes though I have even had to check then recheck the authentication types I wasn't using or vice versa to get things where they should have been back in 2007 version. Not as much in 2010, but I do find that it changes some of the permissions I had set back to default whenever I did service pack updates. It is usually pretty easy to troubleshoot the changed permission issue in 2010, 2007 is harder to troubleshoot though since things look right but aren't working. Rollup updates never have caused me any issues with permissions in 2010. So I've been lucky there.

Anyway, glad you got it fixed.
0
 

Accepted Solution

by:
abustraan earned 0 total points
ID: 40513799
I resolved my own issue by uninstalling and reinstalling the CU 14 update. Permissions didn't have to be changed.
0
 

Author Closing Comment

by:abustraan
ID: 40519473
If all else fails, undo recent changes, if possible, and attempt to recreate the problem and determine what actually caused the problem,
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question