Outlook 2007 doesn't send Word 2007 email merge
Running Win 8.1 Ver 6.3.9600 Build 9600 on Toshiba Satellite S55-A5295 with i7-3630QM, 12GB RAM, 13.7 GB VM. Running Word, Excel, and Outlook, all 2007 with SP3.
In the past I have completed email merge under Win XP using same MS applications (Word, Excel, Outlook all 2007) without a problem. Followed same procedure this time. Preview results worked just fine. Finish and Merge command completes (I try one message to myself first), i.e., little circle appears indicating Word is acting, I see test message address and salutation to myself, program continues attempting to send test file. However nothing appears in my IN-Box. Same with my IN-Box at my ISP.
So I disabled virus program briefly (Bitdefender Total Security Build 17.30.0.1275) for sending of test message only. Message appeared to process faster but still no message in my IN-Box at either location.
I have a feeling that Win 8.1 internals are preventing message transfer between MS Word and Outlook. Pleased note that email addresses, names, etc. are all contained in a large Excel file. Word and Excel seem to work fine together but Outlook, well is this the problem?
Solution(s) gratefully accepted so I can finish this project.
In the past I have completed email merge under Win XP using same MS applications (Word, Excel, Outlook all 2007) without a problem. Followed same procedure this time. Preview results worked just fine. Finish and Merge command completes (I try one message to myself first), i.e., little circle appears indicating Word is acting, I see test message address and salutation to myself, program continues attempting to send test file. However nothing appears in my IN-Box. Same with my IN-Box at my ISP.
So I disabled virus program briefly (Bitdefender Total Security Build 17.30.0.1275) for sending of test message only. Message appeared to process faster but still no message in my IN-Box at either location.
I have a feeling that Win 8.1 internals are preventing message transfer between MS Word and Outlook. Pleased note that email addresses, names, etc. are all contained in a large Excel file. Word and Excel seem to work fine together but Outlook, well is this the problem?
Solution(s) gratefully accepted so I can finish this project.
Can you try a newer version of Office? Office 2007 is too old for Windows 8.1 but 32-bit Office 2010 or 2013 works fine on Windows 7 64-bit and Windows 8.1 64-bit. I use the latter (Office 2013) on my Windows 8.1 Pro 64-bit machine.
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I only followed what another user had posted as his solution to similar problem. Seemed like it was worth a try and viola, it worked!
If search the office forums and there a numerous post on compatibility problems.
I you can't access the office forums, let me know and i will post back for confirmation