I have set up a PSTcapture agent and console on the same domain-joined 64bit Windows7 PC with Outlook 2010 64bit.
In tools \ settings i have successfully authenticated on our Office 365 server podXXXXX.outlook.com and got a green tick. I have also tried smtp.office365.com and outlook.Offcie365.com as per some suggestions on help threads.
The problem is that when i try to set the destination mailbox, i get the following message:
The central Service is retrieving the mailbox data, try again in a moment
The Office 365 account i am using is a tennant admin.
Any suggestions? should any particular firewall ports be open?