Outlook 2011 will not accept Exchange credentials
Posted on 2014-12-08
I have a problem with one of our Macs using Outlook 2011. When I try to add an exchange account it picks up the CNAME record and pulls down the settings for the account but keeps saying "Mail could not be received at this time" Logon failure unknown user or bad password, Your username/password or security settings may be incorrect.
I can log in to OWA with the same credentials just fine and add the account elsewhere without a problem it just fails on this Mac
Mac OSX Yosemite 10.10.1
Microsoft Exchange 2013
Any help would be most appreciated.
I have tried:
Using keychain first aid
Uninstalling and reinstalling Office 2011
Resetting users password to a different password