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Unable to connect to SQL Server 2012

Posted on 2014-12-08
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Last Modified: 2014-12-13
I am attempting to connect to a server after 3 failed attempts to install SQL Server Management Studio 2012.

See attached for error message.

I confirmed on another machine that I am able to log into the correct server using windows authentication.  My IT department has reinstalled the software 3 times and on the first attempt it was discovered that my new machine had several failed update installs on it, after this was recified, the software appeared to install correctly.  but still failed to be able to log into the server.

Looking for suggestions to pass on to my IT department.

Thanks,

KarenError Msg
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Question by:Karen Schaefer
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5 Comments
 
LVL 11

Expert Comment

by:John_Vidmar
ID: 40487841
Three things come to mind:

1.

Is there a database-alias on the older/working workstation where you successfully connected? (windowkey-R, sqlconfg)

2.

If you right-click on the shortcut for SQL Server Management Studio (SSMS) and click run as administrator, does that help?

3.

Does your older/working workstation have a fixed IP-address, which may be used in a firewall-rule allowing you access to the database server?
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LVL 11

Assisted Solution

by:Ray
Ray earned 2000 total points
ID: 40487843
IF you or others can connect via mgmt studio from another remote computer (computer besides the machine that acutally hosts the DB server), then the issue is either port blocking from your machine or some other actual connectivity issue.  Can you ping that server by name from your workstation?  Have you tried connecting via it's ip (obtained via a ping command).?
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Assisted Solution

by:Karen Schaefer
Karen Schaefer earned 0 total points
ID: 40487953
Ray
Yrs to all the above.

Pinged successfully

Uninstalled ssms reinstd checked firewalls

Still having same issuem.
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Accepted Solution

by:
Karen Schaefer earned 0 total points
ID: 40487995
Turns out the problem is with the local system not recognizing the computer name , so it worked when I use the ip address instead. My local IT guy said since the computer is new it may take a few more days for the server to recognized the the new computer.  Thanks for your input.

Karen
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Author Closing Comment

by:Karen Schaefer
ID: 40497783
Found solution on my own - award points for input.

thanks,

Karen
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