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Cisco RV180W slowing down internet speed

Posted on 2014-12-08
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Last Modified: 2015-01-04
I have a customer that has a Cisco RV180W router.  ISP speeds directly at modem is 50M down and 5 M up.
Through the router the speeds are 9M down and 5M up.  WAN traffic meter is disabled, QoS on or off does not matter, firmware is the latest version.

What can I do to speed it up?
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Question by:tcsjeff
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by:John Hurst
ID: 40488013
The NAT throughput of this router is 800 Mbits/sec which should be enough to get better speed than you see.

Is the test connection to the RV180W wired or wireless?  I assume wireless. Try a wired connection and see what you get .
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by:tcsjeff
ID: 40500849
John
The router was wired when we tested it.  At modem 50+ download.  Through router 9M download.
Replaced router with a different one and speeds increased to where they should be.
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by:John Hurst
ID: 40500867
I use an RV220W which performs very well, so may it was a defective router (firmware defect).
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Author Comment

by:tcsjeff
ID: 40500885
That may be the case. I have a case open with Cisco and I hope they can diagnose the problem remotely.
We are not sure if we will keep the new router there or not. It was urgent and late at night and we stuck in a Netgear FVS318N.   Not a lot of users in this office and they use the router for VoIP as well. I am not familiar with these routers and how solid they are for this type of application.  Do you know much about this type of router?
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by:John Hurst
ID: 40500898
The Cisco RV220W gives me excellent throughput, and I find it to be a solid router.  I looked up the specs on the RV180W and it appeared to be the same.

Since you have a case open with Cisco, let's see what they say.
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tcsjeff earned 0 total points
ID: 40524375
As it turns out the port forwarding is not working correctly either. We replaced the router with a different brand and all is good now.  isco is going to send us a replacement.  Thanks for your help!
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Author Closing Comment

by:tcsjeff
ID: 40529973
We contacted Cisco who was very helpful but their solution was not feasible as it would have required multiple outside of business hours to test.  It was less expensive to replace the router.  The router was not consistent any more.  But Cisco tech support was very helpful and fast to respond
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In the world of WAN, QoS is a pretty important topic for most, if not all, networks. Some WAN technologies have QoS mechanisms built in, but others, such as some L2 WAN's, don't have QoS control in the provider cloud.
Quality of Service (QoS) options are nearly endless when it comes to networks today. This article is merely one example of how it can be handled in a hub-n-spoke design using a 3-tier configuration.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

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