Our media department here uses an external service for streaming that includes live comments. However, when the live feed is running they have to manually refresh the browser to see that chat updates (and refreshing causes the hit count to go up therefore meaning we don't get an accurate count of people viewing the session). This does not occur if a user is not behind our firewall.
I've contacted the streaming host and they said to make sure one website was allowed (pubnub) and that's all that should be necessary but that didn't fix it. They then said I may need to "allow" Access Control Allow Origin in the header fields in the appropriate policy. I went there and have no idea how to implement it. Is this the path I should be taking? They aren't familiar with Watchguard products.
I have an XTM510 running 11.8 and WSM 9
Thanks for any input you may have.