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Outlook/ iPhone folder structure sync

Posted on 2014-12-09
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I'm using Outlook 2013 and I noticed that while the email in my Inbox matches what I can see on my iPhone, the left nav file structure I see in Outlook does NOT match what I see on my phone. This is a hassle when using my phone to sort and organize mail when away from the office. Do you know if it's possible to get the file structures to sync?

I already tried deleting my work email account on my phone and adding it again, but that did not change anything. Thank you for suggesting any ideas you may have.
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Question by:Alan Dala
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Iain MacMillan earned 2000 total points
ID: 40491265
if you are using archive PST files to sort your email, this is only seen by the Outlook client.  If you have an Archive Mailbox mounted to your Exchange server, its usually a separate mailbox/database, not sure if mobile devices would see that either, as its not part of your own mailbox per say.

The phone will normally sync what it sees in your Inbox and sub-folders under that, likewise with calendar & contacts, though if you have multiple email services linked you your phone, you may need to specify what calendar and contact folder to use as default.
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